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MA

Manzoor Ahmad Jul 26, 2023 #1

Hi Sir
I hope you are doing well
I have tried a lot to install php script on cyber panel but it shows the following error shown in the screenshot.

I have install the cyberpanel on digital ocean droplet in the start it was showing that Cyberpanel is Successfully installed. but as i have uploaded the script and attached the domain to digital ocean droplet then it shows the given error.

I have configured the domain you can check that out.
if you need the login details of any of them i can provide but please help me to solve the issue
I will be very thankful.

domain: phonevalley.co.uk
Server IP: 170.64.149.50

Regards,
Manzoor Ahmad

jo

josephgodwinke Jul 26, 2023 #2

Welcome @ahm Happy you are here

Check .htaccess or Rewrite Rules under website manager

MA

Manzoor Ahmad Jul 26, 2023 #3

Thank you sir for your response
This script is present by default and this is also present in the .htaccess file

jo

josephgodwinke Jul 26, 2023 #4

Delete all that and select HTTP->HTTPS template from Select Template i.e

### Rewrite Rules Added by CyberPanel Rewrite Rule Generator

RewriteEngine On
RewriteCond %{HTTPS}  !=on
RewriteRule ^/?(.*) https://%{SERVER_NAME}/$1 [R,L]

### End CyberPanel Generated Rules.

MA

Manzoor Ahmad Jul 26, 2023 #5

Now it says this

i can also provide the login details if you can tell me the way how i can send it to you please

jo

josephgodwinke Jul 26, 2023 #6

Look at the address bar its going straight to install folder.

If this is a script you bought from codecanyon refer to documentation as to instructions to install the script. You can also use the script owner’s support if your license is valid for 30 days or so depending on what they offer.

MA

Manzoor Ahmad Jul 26, 2023 #7

Yes Sir this is code canyon script it is working fine on other platforms like hostinger and go dady but i want to install it on a vps server so they told me to ask the panel support team they will sort the issue

and this should be install first so the address bar is correct but not loading.

jo

josephgodwinke Jul 28, 2023 #8

Check your dns records they are not pointing to your private nameservers

OO

Oluwatobi Owolabi Jul 28, 2023 #9

Check OLS if the website is there.
I had a similar experience recently and had to manually create the domain in OLS.

MA

Manzoor Ahmad Jul 29, 2023 #10

Sir I have tried a simple index.html file in the directory of public_html that was showing perfectly.
but when I want to install the script that i have uploaded that shows the following error given in the screenshot.
I think there is problem of permission now…
can you please help me to solve the issue please

I’ll be very thankful

jo

josephgodwinke Jul 29, 2023 #11

Go to wbesite manager → file manager → fix file permissions

MA

Manzoor Ahmad Jul 29, 2023 #12

It has shown the installation page as I have click on the next then the given message appeared.

jo

josephgodwinke Jul 29, 2023 #13

Post the rewrite rules as instructed above

MA

Manzoor Ahmad Jul 29, 2023 #14

Now sir i think there is database problem .
I have created the database and now as i have entered the login details of database created in cyberpanel this error appears.

Sorry Sir i have disturb you alot

jo

josephgodwinke Jul 29, 2023 #15

This points to DNS issues. Make sure you setup your website correctly

MA

Manzoor Ahmad Jul 30, 2023 #16

Sir here is the last step i had created .env file each and everything is ok but at the last step it shows the given error.

MA

Manzoor Ahmad Aug 04, 2023 #17

Sir I’m still stuck in this last step please how can i sort it out…?

MA

Manzoor Ahmad Aug 04, 2023 #19

Sir please help me how i can solve it please