Snappy Mail auto create folder issue not solved after update

[rohit]

Snappymail does not show email folders for (subdomain.domain.com) websites

No system folders for email (sent, archive, deleted, etc) show for sub-domain websites in Snappymail. [327995009_1232561620986338_6332834926163567838_n] To reproduce, -Go to Websites > Create website -Enter domain name as a subdomain for example: “anything.mydomain.com” -Check SSL, DKIM and open_basedir and Create Website Now create an email account for example: [email protected] Login to SnappyMail and it only shows the INBOX folder. When sending an email, it will ask to sele…

this conversation is related to my issue, I have to update but this issue doesn’t get fixed

[kinngjatt]

Mine also not fixed even after upgrade

[usmannasir]

I see, does not make sense because as per snappymail dev autocreate directive does not work anymore.

Please go through this issue and mention the issue with snappymail dev https://github.com/the-djmaze/snappymail/issues/907

We can mutually try to resolve this. If anything needed from our end, happy to help

[rohit]

yes, I have tried to run that run PHP script manually but that’s a temporary solution, folders are getting created for existing mail while creating new mail issue is repeating, and I can’t see any mail in the inbox

[usmannasir]

Can you refresh the mailbox once after login and see if that fix the issue?

[rohit]

no its not fixed issued

[rohit]

[josephgodwinke]

Hello @rohit Did you see this Redirecting...

[usmannasir]

This was the reply from SnappyMail dev, so I assume by your communication that folders are being created, but emails does not arrive in inbox?

[rohit]

i have tried to reinstall cyberpanel , folders get created automatically , now i cant see any mails in inbox

[usmannasir]

Did you set your MX records?

[rohit]

yes

[usmannasir]

I don’t even see an MX record

[rohit]

updated but still there is issue

[usmannasir]

Now wait for records to go through.

[rohit]

updated Network Tools: DNS,IP,Email but still there is email delivery issue

[usmannasir]

Check logs to see either mail is even reaching the server or not?

[shoaibkk]

@usmannasir @rohit i just setup a mail on new cyberpanel after setting mail server SSL, DNS and all properly. and email sending and receiving both is working 100% fine

[shoaibkk]

@usmannasir @rohit i just setup a mail on new cyberpanel after setting mail server SSL, DNS and all properly. and email sending and receiving both is working 100% fine

[rohit]

thanks records got updated sucessfully, now i can see mails in