Sites wont show up after downgrading to openlitespeed

Support and Discussion General Discussion
1

Hello guys,

After following this guide to downgrade to openlitespeed (accidently i had enable litespeed enterprise)
https://openlitespeed.org/kb/how-to-upgrade-openlitespeed/#CentOS_Downgrade
the sites wont show up
the mailserver works ok
i restarted the server but still sites wont work
i get the following message from chrome

This site can’t be reached

The webpage at https://electrodeals.gr/ might be temporarily down or it may have moved permanently to a new web address.

ERR_QUIC_PROTOCOL_ERROR

UPDATE********
after i updated packages from cyberpanel and restarted server i get a 404 error now

404

Not Found

The resource requested could not be found on this server!

Any ideas?
Thanks in advance!

2

Can you please show the vhost config and the settings

3 
<VirtualHost *:80>

    ServerName onpack.gr
    ServerAlias www.onpack.gr
    ServerAdmin the*****@gmail.com
    SuexecUserGroup onpac8450 onpac8450
    DocumentRoot /home/onpack.gr/public_html
    Alias /.well-known/acme-challenge /usr/local/lsws/Example/html/.well-known/acme-challenge
    CustomLog /home/onpack.gr/logs/onpack.gr.access_log combined
    AddHandler application/x-httpd-php74 .php .php7 .phtml
    <IfModule LiteSpeed>
        CacheRoot lscache
        CacheLookup on
    </IfModule>

</VirtualHost>

<VirtualHost *:443>

    ServerName onpack.gr
    ServerAlias www.onpack.gr
    ServerAdmin the****@gmail.com
    SuexecUserGroup onpac8450 onpac8450
    DocumentRoot /home/onpack.gr/public_html
    CustomLog /home/onpack.gr/logs/onpack.gr.access_log combined
    <IfModule LiteSpeed>
            CacheRoot lscache
            CacheLookup on
        </IfModule>
        SSLEngine on
    SSLVerifyClient none
    SSLCertificateFile /etc/letsencrypt/live/onpack.gr/fullchain.pem
    SSLCertificateKeyFile /etc/letsencrypt/live/onpack.gr/privkey.pem
    AddHandler application/x-httpd-php74 .php .php7 .phtml
</VirtualHost>

vhssl  {
  keyFile                 /etc/letsencrypt/live/onpack.gr/privkey.pem
  certFile                /etc/letsencrypt/live/onpack.gr/fullchain.pem
  certChain               1
  sslProtocol             24
  enableECDHE             1
  renegProtection         1
  sslSessionCache         1
  enableSpdy              15
  enableStapling           1
  ocspRespMaxAge           86400
}
4

Once you upgrade your server from openlitespeed to Litespeed Enterprise, you cannot shift back to openlitespeed. Let it be in Litespeed Enterprise for the sites to work.
Then create a new server, install cyberpanel and then remote transfer all the sites to this new server.

Thats the only possible solution for your issue.

5

when i upgraded didnt see a notice about that. thats really bad!
anyway thank you

1 Like
6

It do show a notice in red colored text that if you upgrade you wont be able to switch back. Check this below screenshot.

image_2022-05-18_161442139
image_2022-05-18_1614421391234×489 30.2 KB

7

i dont think so this notice was there when i did the upgrade. (maybe i didnt notice)
Anyway thank you again!

1 Like
8

that notice already setup more than 15 days ago
and if you get locked today… then you should can see that notice

unless you not update your cyberpanel before you do upgrade the litespeed to trial version

9

ye i did the upgrade before they added the notice anyway i am creating a new server and will transfer the sites there.
Thanks anyway

1 Like
10

then this is the onlyone solution

11

also remember to set :
nameserver
hostname
mail server

after restore
doublecheck you dns record every website and domain…
and check via menu mail list…
sometimes it need to click [FIX]

12

did transfer them everything works great thanks for the extra info!

2 Likes