Sites wont show up after downgrading to openlitespeed

Hello guys,

After following this guide to downgrade to openlitespeed (accidently i had enable litespeed enterprise)
the sites wont show up
the mailserver works ok
i restarted the server but still sites wont work
i get the following message from chrome

This site can’t be reached

The webpage at might be temporarily down or it may have moved permanently to a new web address.


after i updated packages from cyberpanel and restarted server i get a 404 error now


Not Found

The resource requested could not be found on this server!

Any ideas?
Thanks in advance!

Can you please show the vhost config and the settings

<VirtualHost *:80>

    ServerAdmin the*****
    SuexecUserGroup onpac8450 onpac8450
    DocumentRoot /home/
    Alias /.well-known/acme-challenge /usr/local/lsws/Example/html/.well-known/acme-challenge
    CustomLog /home/ combined
    AddHandler application/x-httpd-php74 .php .php7 .phtml
    <IfModule LiteSpeed>
        CacheRoot lscache
        CacheLookup on


<VirtualHost *:443>

    ServerAdmin the****
    SuexecUserGroup onpac8450 onpac8450
    DocumentRoot /home/
    CustomLog /home/ combined
    <IfModule LiteSpeed>
            CacheRoot lscache
            CacheLookup on
        SSLEngine on
    SSLVerifyClient none
    SSLCertificateFile /etc/letsencrypt/live/
    SSLCertificateKeyFile /etc/letsencrypt/live/
    AddHandler application/x-httpd-php74 .php .php7 .phtml

vhssl  {
  keyFile                 /etc/letsencrypt/live/
  certFile                /etc/letsencrypt/live/
  certChain               1
  sslProtocol             24
  enableECDHE             1
  renegProtection         1
  sslSessionCache         1
  enableSpdy              15
  enableStapling           1
  ocspRespMaxAge           86400

Once you upgrade your server from openlitespeed to Litespeed Enterprise, you cannot shift back to openlitespeed. Let it be in Litespeed Enterprise for the sites to work.
Then create a new server, install cyberpanel and then remote transfer all the sites to this new server.

Thats the only possible solution for your issue.

when i upgraded didnt see a notice about that. thats really bad!
anyway thank you

1 Like

It do show a notice in red colored text that if you upgrade you wont be able to switch back. Check this below screenshot.

i dont think so this notice was there when i did the upgrade. (maybe i didnt notice)
Anyway thank you again!

1 Like

that notice already setup more than 15 days ago
and if you get locked today… then you should can see that notice

unless you not update your cyberpanel before you do upgrade the litespeed to trial version

ye i did the upgrade before they added the notice anyway i am creating a new server and will transfer the sites there.
Thanks anyway

1 Like

then this is the onlyone solution

also remember to set :
mail server

after restore
doublecheck you dns record every website and domain…
and check via menu mail list…
sometimes it need to click [FIX]

did transfer them everything works great thanks for the extra info!