Email not delivering

davis · October 17, 2022, 6:34am

PLease the just set up my cyper panel on a VPS and set up my email.

it sends, but i do not receive the sent email.
i checkd my email error log and got this.

Oct 17 05:02:27 mail postfix/qmgr[9960]: BCEA182B6B: removed
Oct 17 05:02:27 mail postfix/pipe[10218]: 0D5A782B6C: to=<[email protected]>, relay=dovecot, delay=0.04, delays=0/0.01/0/0.02, dsn=2.0.0, status=sent (delivered via dovecot service)
Oct 17 05:02:27 mail postfix/qmgr[9960]: 0D5A782B6C: removed
Oct 17 05:03:09 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10243, TLS, session=<txJB5DPr2qcAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:03:09 mail dovecot: imap([email protected])<10243><txJB5DPr2qcAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=616 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:03:09 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10244, TLS, session=<q1tB5DPr3KcAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:03:09 mail dovecot: imap([email protected])<10244><q1tB5DPr3KcAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=228 out=873 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:05:31 mail postfix/anvil[10204]: statistics: max connection rate 1/60s for (submission:::1) at Oct 17 05:02:10
Oct 17 05:05:31 mail postfix/anvil[10204]: statistics: max connection count 1 for (submission:::1) at Oct 17 05:02:10
Oct 17 05:05:31 mail postfix/anvil[10204]: statistics: max cache size 1 at Oct 17 05:02:10
Oct 17 05:08:11 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10334, TLS, session=<NxxD9jPrtscAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:08:11 mail dovecot: imap([email protected])<10334><NxxD9jPrtscAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:08:12 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10336, TLS, session=<0WlL9jPrwscAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:08:12 mail dovecot: imap([email protected])<10336><0WlL9jPrwscAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=79 out=618 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:12:59 mail postfix[10526]: Postfix is using backwards-compatible default settings
Oct 17 05:12:59 mail postfix[10526]: See http://www.postfix.org/COMPATIBILITY_README.html for details
Oct 17 05:12:59 mail postfix[10526]: To disable backwards compatibility use "postconf compatibility_level=3.6" and "postfix reload"
Oct 17 05:12:59 mail postfix/postfix-script[10532]: stopping the Postfix mail system
Oct 17 05:12:59 mail postfix/master[9958]: terminating on signal 15
Oct 17 05:12:59 mail postfix[10543]: Postfix is using backwards-compatible default settings
Oct 17 05:12:59 mail postfix[10543]: See http://www.postfix.org/COMPATIBILITY_README.html for details
Oct 17 05:12:59 mail postfix[10543]: To disable backwards compatibility use "postconf compatibility_level=3.6" and "postfix reload"
Oct 17 05:13:00 mail postfix/postfix-script[10596]: warning: group or other writable: /etc/postfix/./cert.pem
Oct 17 05:13:00 mail postfix/postfix-script[10597]: warning: group or other writable: /etc/postfix/./key.pem
Oct 17 05:13:00 mail postfix/postfix-script[10609]: starting the Postfix mail system
Oct 17 05:13:00 mail postfix/master[10611]: daemon started -- version 3.7.2, configuration /etc/postfix
Oct 17 05:13:09 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10618, TLS, session=<dsINCDTrnOIAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:13:09 mail dovecot: imap([email protected])<10618><dsINCDTrnOIAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=191 out=1305 deleted=0 expunged=0 trashed=0 hdr_count=1 hdr_bytes=207 body_count=0 body_bytes=0
Oct 17 05:13:14 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10623, TLS, session=<kINPCDTr8OIAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:13:14 mail dovecot: imap([email protected])<10623><kINPCDTr8OIAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:13:14 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10625, TLS, session=<Bm5UCDTr+uIAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:13:14 mail dovecot: imap([email protected])<10625><Bm5UCDTr+uIAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=228 out=865 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:18:51 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10742, TLS, session=<yy5wHDTr0pUAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:18:51 mail dovecot: imap([email protected])<10742><yy5wHDTr0pUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=191 out=1297 deleted=0 expunged=0 trashed=0 hdr_count=1 hdr_bytes=207 body_count=0 body_bytes=0
Oct 17 05:18:52 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10744, TLS, session=<m/l2HDTr2JUAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:18:52 mail dovecot: imap([email protected])<10744><m/l2HDTr2JUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:18:54 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10746, TLS, session=<kmOTHDTrBJYAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:18:54 mail dovecot: imap([email protected])<10746><kmOTHDTrBJYAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=362 out=1109 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:23:55 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10829, TLS, session=<3ZOOLjTrNrcAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:23:55 mail dovecot: imap([email protected])<10829><3ZOOLjTrNrcAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:28:54 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10915, TLS, session=<mklZQDTreNUAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:28:54 mail dovecot: imap([email protected])<10915><mklZQDTreNUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=296 out=992 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:28:54 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=10916, TLS, session=<z1lZQDTretUAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:28:54 mail dovecot: imap([email protected])<10916><z1lZQDTretUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:33:57 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=11005, TLS, session=<B3U7UjTrGoMAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:33:58 mail dovecot: imap([email protected])<11005><B3U7UjTrGoMAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=11 out=491 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:33:59 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=11006, TLS, session=<8YY7UjTrHIMAAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:33:59 mail dovecot: imap([email protected])<11006><8YY7UjTrHIMAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=77 out=608 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Oct 17 05:35:48 mail dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=11037, TLS, session=<g90DWTTr7o4AAAAAAAAAAAAAAAAAAAAB>
Oct 17 05:35:48 mail dovecot: imap([email protected])<11037><g90DWTTr7o4AAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=108 out=903 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0

josephgodwinke · October 17, 2022, 7:50am

From the logs I picked the email address and tested it. Trying to send any email to said address fails with 554 5.7.1 Relay Access Denied meaning mail is rejected. The remote server is not setup correctly.

Also you can use the steps here to debug your email configurations. Remember email debugger (https://SERVER:8090/emailPremium/EmailDebugger) is a paid option but solves most issues.

davis · October 17, 2022, 10:50am

yes, thanks. i did not setup my dns records. which i have done now.

But i sent emails to a “yahoo” mail and “hotmail” it did not deliver. But when i sent to mail-tester.com, i got a mailing score of 10/10.

<[email protected]>: host mta5.am0.yahoodns.net[67.195.204.77] said: 553
    5.7.2 [TSS09] All messages from 191.101.233.155 will be permanently
    deferred; Retrying will NOT succeed. See
    https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)

this is the error message i got for the yahoo mail…

<[email protected]>: host
    hotmail-com.olc.protection.outlook.com[104.47.17.161] said: 550 5.7.1
    Unfortunately, messages from [191.101.233.155] weren't sent. Please contact
    your Internet service provider since part of their network is on our block
    list (S3140). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [VI1EUR05FT054.eop-eur05.prod.protection.outlook.com] (in reply to MAIL
    FROM command)

and this for the hotmail.

josephgodwinke · October 17, 2022, 11:08am

From your error report it shows Yahoo error code 553. According to them this either indicates:

Server is blocked by reputable threat intelligence company or on a blackilist block Yahoo consumes in their system. Your spamhaus result for Hostinger server you are on.
Possibly your email failed authentication checks against your sending domain’s DMARC or DKIM policy. setup DKIM DNS records for your domain DKIM signatures allow Yahoo to associate email with the sender and verify that the content of the email has not been changed during transmission.

Also, publish valid SPF records, which allow a sender to specify the list of IPs which are allowed to send mail for that domain.

As for Hotmail since part of their network is on our block list (S3140) just contact Hostinger or your hosting provider and inquire if your server ip address is blocked by Hotmail/Outlook. They will do necessary measures to sort it out.

shoaibkk · October 18, 2022, 7:22am

show me the result of checktls?

davis · October 18, 2022, 8:38am

please could you explain better? i do not understand

lmilani · October 18, 2022, 12:01pm

deejay · February 16, 2023, 9:47pm

Have you resolved yet? Similar issues when attempting to receive emails.

Dreamer · February 17, 2023, 4:29pm

That’s looks like yahoo blocked you from sending spam.

jack007 · February 17, 2023, 4:33pm

no Im sending inbox 100% sometimes I have spamhaus listing some Ips but I fixed the problem

davis · August 31, 2023, 12:52am

how?
can i get ur contact info?