Wisecp "Add New Server" problem: Connection test failed. Connection Failed

[mehdiakram]

Unable to Add New Server wisecp.

[josephgodwinke]

Hello @mehdiakram

What error do you get

[mehdiakram]

Connection test failed. Connection Failed

[josephgodwinke]

1. Check firewall
2. Check SSH port
3. Check if are using the correct hostname
4. Check the username it should be username defined for administrator access to the shared server