Hello CyberPanel Team,
I purchased the All Addons plan through your website before creating my account. I received an email confirming the payment, and afterward, I created my CyberPanel account. However, the plan does not appear in my dashboard.
It has now been 3 days with no feedback or response. I’ve tried creating multiple support tickets but have not received any assistance. This experience is very concerning, and it makes me hesitant to consider purchasing any additional CyberPanel services given the lack of support.
Details:
- Ticket ID: #1970-4069
- Email used for purchase: shared in ticket
- Payment receipt: shared in ticket
I kindly request that you resolve this issue urgently and ensure that the purchased plan is activated in my account.
Thank you,