Urgent: Login Issue with CyberPanel

Dear CyberPanel Support Team,

I hope this email finds you well. My name is Asrar, and I’m encountering difficulties logging into my CyberPanel portal. Here are the specifics:

  • Two-Step Verification: Microsoft Authenticator

The issue manifests in two flavors:

  1. Password Woes: Occasionally, the portal rejects my password—even though I’m confident it’s correct. It’s like my keyboard has a secret vendetta.
  2. Authenticator Quirks: Other times, the Microsoft Authenticator code decides to play hide-and-seek. I’ve tried coaxing it with virtual cookies, but alas, no luck.

IP Address: ********

Could you please work your digital magic and help me regain access? I promise I won’t ask you to debug my toaster next. :pray:

Thank you for your prompt attention to this matter!

Warm regards,
Asrar Alam

Please open a ticket at https://platform.cyberpersons.com/
and let us check your issue and fix it

i have solved … i ceated a new admin /account by ssh and login and disable 2fa …currenly it’s solved .