CyberPanel Community

Unable to install Panel

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jack7076 September 2, 2018, 7:56am 1

Hi there,
I have been having some difficulty installing Cyber panel.
Every time I try to install the panel with the installer provided at: 01 - Installing CyberPanel - Docs - CyberPanel Community

I am met with the same out come every time:

Traceback (most recent call last):
File “manage.py”, line 17, in
"Couldn’t import Django. Are you sure it’s installed and "
ImportError: Couldn’t import Django. Are you sure it’s installed and available on your PYTHONPATH environment variable? Did you forget to activate a virtual environment?

[07-27-49-Sun-Sep-2018] #########################################################################

[07-27-49-Sun-Sep-2018] Unable to prepare migrations file, trying again, try number: 1

[07-27-49-Sun-Sep-2018] #########################################################################

Traceback (most recent call last):
File “manage.py”, line 17, in
"Couldn’t import Django. Are you sure it’s installed and "
ImportError: Couldn’t import Django. Are you sure it’s installed and available on your PYTHONPATH environment variable? Did you forget to activate a virtual environment?

[07-27-49-Sun-Sep-2018] #########################################################################

[07-27-49-Sun-Sep-2018] Unable to prepare migrations file, trying again, try number: 2

[07-27-49-Sun-Sep-2018] #########################################################################

Traceback (most recent call last):
File “manage.py”, line 17, in
"Couldn’t import Django. Are you sure it’s installed and "
ImportError: Couldn’t import Django. Are you sure it’s installed and available on your PYTHONPATH environment variable? Did you forget to activate a virtual environment?

[07-27-49-Sun-Sep-2018] #########################################################################

[07-27-49-Sun-Sep-2018] Unable to prepare migrations file, trying again, try number: 3

[07-27-49-Sun-Sep-2018] #########################################################################

[07-27-49-Sun-Sep-2018] #########################################################################

[07-27-49-Sun-Sep-2018] Installation failed, consult: /var/log/installLogs.txt

[07-27-49-Sun-Sep-2018] #########################################################################

/var/log/installLogs.txt:
Unable to prepare migrations file. You can try to install on fresh OS again, exiting installer!

System Specs:
Host: Digital Ocean
Ram: 1GB
Disk: 25GB
OS: Centos 7.5 x64

Any help is appreciated.
Thanks

CyberPanel September 2, 2018, 8:41am 2

On your virtual machine what do you get by running

pip install django==1.11

jack7076 September 2, 2018, 10:53am 3

On your virtual machine what do you get by running
pip install django==1.11

After running that command it downloaded and installed django & pytz.

jack7076 September 2, 2018, 11:11am 4

I found that when installing items with pip I needed to carry over my environment.
therefore when installing items with pip I have to use:

sudo -E pip install {packagename}

jack7076 September 2, 2018, 11:15am 5

Now after attemping an install again. After removeing /etc/cyberpanel and /etc/letsencrypt

I am met with another error:


Traceback (most recent call last):
  File "manage.py", line 22, in <module>
    execute_from_command_line(sys.argv)
  File "/usr/lib64/python2.7/site-packages/django/core/management/__init__.py", line 363, in execute_from_command_line
    utility.execute()
  File "/usr/lib64/python2.7/site-packages/django/core/management/__init__.py", line 355, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/lib64/python2.7/site-packages/django/core/management/base.py", line 283, in run_from_argv
    self.execute(*args, **cmd_options)
  File "/usr/lib64/python2.7/site-packages/django/core/management/base.py", line 327, in execute
    self.check()
  File "/usr/lib64/python2.7/site-packages/django/core/management/base.py", line 359, in check
    include_deployment_checks=include_deployment_checks,
  File "/usr/lib64/python2.7/site-packages/django/core/management/base.py", line 346, in _run_checks
    return checks.run_checks(**kwargs)
  File "/usr/lib64/python2.7/site-packages/django/core/checks/registry.py", line 81, in run_checks
    new_errors = check(app_configs=app_configs)
  File "/usr/lib64/python2.7/site-packages/django/core/checks/model_checks.py", line 30, in check_all_models
    errors.extend(model.check(**kwargs))
  File "/usr/lib64/python2.7/site-packages/django/db/models/base.py", line 1282, in check
    errors.extend(cls._check_fields(**kwargs))
  File "/usr/lib64/python2.7/site-packages/django/db/models/base.py", line 1357, in _check_fields
    errors.extend(field.check(**kwargs))
  File "/usr/lib64/python2.7/site-packages/django/db/models/fields/__init__.py", line 909, in check
    errors = super(AutoField, self).check(**kwargs)
  File "/usr/lib64/python2.7/site-packages/django/db/models/fields/__init__.py", line 219, in check
    errors.extend(self._check_backend_specific_checks(**kwargs))
  File "/usr/lib64/python2.7/site-packages/django/db/models/fields/__init__.py", line 322, in _check_backend_specific_checks
    return connections[db].validation.check_field(self, **kwargs)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/mysql/validation.py", line 49, in check_field
    field_type = field.db_type(self.connection)
  File "/usr/lib64/python2.7/site-packages/django/db/models/fields/__init__.py", line 640, in db_type
    return connection.data_types[self.get_internal_type()] % data
  File "/usr/lib64/python2.7/site-packages/django/utils/functional.py", line 35, in __get__
    res = instance.__dict__[self.name] = self.func(instance)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/mysql/base.py", line 174, in data_types
    if self.features.supports_microsecond_precision:
  File "/usr/lib64/python2.7/site-packages/django/utils/functional.py", line 35, in __get__
    res = instance.__dict__[self.name] = self.func(instance)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/mysql/features.py", line 53, in supports_microsecond_precision
    return self.connection.mysql_version >= (5, 6, 4) and Database.version_info >= (1, 2, 5)
  File "/usr/lib64/python2.7/site-packages/django/utils/functional.py", line 35, in __get__
    res = instance.__dict__[self.name] = self.func(instance)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/mysql/base.py", line 385, in mysql_version
    with self.temporary_connection() as cursor:
  File "/usr/lib64/python2.7/contextlib.py", line 17, in __enter__
    return self.gen.next()
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 591, in temporary_connection
    cursor = self.cursor()
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 254, in cursor
    return self._cursor()
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 229, in _cursor
    self.ensure_connection()
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 213, in ensure_connection
    self.connect()
  File "/usr/lib64/python2.7/site-packages/django/db/utils.py", line 94, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 213, in ensure_connection
    self.connect()
  File "/usr/lib64/python2.7/site-packages/django/db/backends/base/base.py", line 189, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib64/python2.7/site-packages/django/db/backends/mysql/base.py", line 274, in get_new_connection
    conn = Database.connect(**conn_params)
  File "/usr/lib64/python2.7/site-packages/MySQLdb/__init__.py", line 81, in Connect
    return Connection(*args, **kwargs)
  File "/usr/lib64/python2.7/site-packages/MySQLdb/connections.py", line 193, in __init__
    super(Connection, self).__init__(*args, **kwargs2)
django.db.utils.OperationalError: (1045, "Access denied for user 'cyberpanel'@'localhost' (using password: YES)")

At this point I think I should find another web panel.

CyberPanel September 2, 2018, 11:19am 6

You need to log in as root, so if you log in as superuser, first do sudo su and then run the installation.

jack7076 September 3, 2018, 6:19am 7

You need to log in as root, so if you log in as superuser, first do sudo su and then run the installation.

I am logged in as root

jack7076 September 3, 2018, 7:24am 8

You need to log in as root, so if you log in as superuser, first do sudo su and then run the installation.

I am logged in as root

Wow i just tried that. I did not know that the su command gives your more access than root.

Thank you a lot!

P.S
You should include that in your install docs.