Subdomains created with create child domain do not work

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1

Hello,
I have added a subdomain of a domain name (example.com) I added in the panel with the add domain option from the administration panel. (CREATE CHILD DOMAIN). However, when I enter this subdomain I created, I get a 403 error. For the subdomain, a folder such as sub.example.com is created in the example.com directory and the index file exists, but it does not work.

I couldn’t solve this problem and I tried a different method to create the subdomain. Method two: I added the subdomain just as if creating a new website. (Websites >> Create website). So I chose the package, I chose the owner, and I wrote sub.example.com in the domain part. This way the subdomain worked. I was also able to create a different FTP account for it.

So why are subdomains created with CREATE CHILD DOMAIN not working? Are there any drawbacks to creating a subdomain with the second method? What is the difference between the two methods?

Thank you.

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After creating it as subdomain, for once click Fix Permissions from file manager and see if that resolve your issue.

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Thank you very much for your reply. After clicking on Fix Permissions the problem was solved. Why do we need to do this after creating a subdomain? What is the problem? @usmannasir

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