Stuck on this Backing up Database Message

Support and Discussion Database Server
1

Hello,

I tried fetching remote backup once, it worked fine.
after 2-3 days I tried again for another website, and then it gave error process killed, so I tried taking the backup manually & observed the process is stuck on “Backing up Database” Same is happening with other domains as well.
Server OLD : Screenshot by Lightshot
Server New : Screenshot by Lightshot (when i try to fetch account from Server OLD)

Please help me out with this.

Thank you.

2

@usmannasir Can you please help me out with this ?

Thanks.

3

Same issue with me…needed help please @hckanurag @usmannasir

4

upgraded to 2.0.2-dev as you suggested.
Yes, API is enabled for both servers but still didn’t help.
Stuck at this : Screenshot by Lightshot

5

I am able to fetch then accounts properly : Screenshot by Lightshot
Would it be possible if firewall access had any problem?
Please let me know.
Thanks.

6

New Observation :

Server OLD can fetch backup from Server NEW
But Server NEW cannot fetch backup from Server OLD.

7

Solution: delete status and backupfilename from backup folder and warning has gone.

8

experiencing the same issue :neutral: , anyone can help, please???

9

@sazid46 solution is mention above your comment, you can use file manager to delete those files and they are present in backup folder as soon as you open file manager.

10

I’m also facing same issue. Do you please guide how i can transfer all backups remotly. I’m attaching the error below.

############################
Starting remote Backup
Start date: 07.19.2023_23-10-52
############################

[07.19.2023_23-11-02] Host:00.205.66.99 could be down, we are continuing…
[07.19.2023_23-11-02] Currently generating local backups for: mysite.com
[07.19.2023_23-11-02] Starting local backup for: mysite.com
[07.19.2023_23-11-04] Waiting for backup to complete…
[07.19.2023_23-11-11] Backup process killed. Error: 1325
[07.19.2023_23-11-11]Failed to generate local backup for: mysite. com. Error message: Backup process killed.
[07.19.2023_23-11-11] Backups are successfully generated and received on: 00.205.66.99

############################
Starting Backup Restore
Start date: 07.19.2023_23-11-12
############################

[07.19.2023_23-11-12] Backup Restore complete
completed[success]