SnappyMail ERROR: Can't send message

Support and Discussion
1

I am trying to send a test email, but I am getting this

Can’t send message in red

1
1991×850 20.6 KB

and here are the email logs

Feb  9 08:33:04 localhost dovecot: imap-login: Login: user=<support@aianime.co>, method=PLAIN, rip=::1, lip=::1, mpid=38072, TLS, session=<ecu6OkD0GoEAAAAAAAAAAAAAAAAAAAAB>
Feb  9 08:33:04 localhost postfix/submission/smtpd[38050]: connect from localhost[::1]
Feb  9 08:33:04 localhost postfix/submission/smtpd[38050]: TLS SNI localhost from localhost[::1] not matched, using default chain
Feb  9 08:33:04 localhost postfix/submission/smtpd[38050]: NOQUEUE: reject: RCPT from localhost[::1]: 554 5.7.1 <dubspayme@gmail.com>: Recipient address rejected: Access denied; from=<support@aianime.co> to=<dubspayme@gmail.com> proto=ESMTP helo=<aianime.co>
Feb  9 08:33:04 localhost postfix/submission/smtpd[38050]: using backwards-compatible default setting smtpd_relay_before_recipient_restrictions=no to reject recipient "dubspayme@gmail.com" from client "localhost[::1]"
Feb  9 08:33:04 localhost postfix/submission/smtpd[38050]: disconnect from localhost[::1] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6
Feb  9 08:33:04 localhost dovecot: imap(support@aianime.co)<38072><ecu6OkD0GoEAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=11 out=491 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Feb  9 08:33:04 localhost dovecot: imap-login: Login: user=<support@aianime.co>, method=PLAIN, rip=::1, lip=::1, mpid=38074, TLS, session=<1vXBOkD0JIEAAAAAAAAAAAAAAAAAAAAB>
Feb  9 08:33:04 localhost dovecot: imap(support@aianime.co)<38074><1vXBOkD0JIEAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=91 out=633 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2

Helo @dieselino0

Check if your smtp/smtps ports are blocked by the firewall or service provider

3

I’m also facing the same error. My ports are all open. Please what could be wrong?

4

I’ve solved this by using “Issue mail server ssl” option

5

I also face this problem. The necessary ports are open, I also issued the SSL for mail server, but still can not send the message.

6

Ok, a common mistake when issuing the SSL of the mail server is that we do it in the wrong one.

If your email is something@yourdomain.com, then the SSL you must generate for the server is yourdomain.com, if your email is something@mail.yourdomain.com then the SSL you must generate for mail.yourdomain.com

Check that, usually that’s the problem

7

InAt the beginning,.I did issue for the wrong domain but I correct it and issued for the.right domain later, but it doesn’t work. Any other suggestion? Thank you.

8

Clear cache, all! Do you have access to the OpenLite Speed ​​(OLS) server? So you can restart it from there!

9

Solved the issue by doing issue ssl on the mail domain, and make sure the web is https not http