SnappyMail Authentication Failed

CyberPanel Project Bug Report
1

I just installed cyberpanel on my vps ( hostinger vps ) i installed it with the one line command

sh <(curl https://cyberpanel.net/install.sh || wget -O - https://cyberpanel.net/install.sh)

then i logged in and created a website and DNS records and added these DNS records inside cloudflare and everything works fine also i issue SSL certificate and everything is working except that SnappyMail always gives me an error that

Authentication failed

Server message: AUTHENTICATIONFAILED Authentication failed.

even if the email/password is correct , i am using Ubuntu 18.04 , my main database is MongoDB + Nginx with NextJS APP, please i need help.

2 
May 28 16:03:46 localhost dovecot: master: Dovecot v2.2.33.2 (d6601f4ec) starting up for imap, pop3 (core dumps disabled)

May 28 16:04:15 localhost dovecot: auth-worker(204589): Error: sql([email protected],::1,<lnotH8P8ipIAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:04:20 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<lnotH8P8ipIAAAAAAAAAAAAAAAAAAAAB>

May 28 16:04:30 localhost dovecot: auth-worker(204589): Error: sql([email protected],::1,<IsANIMP82JQAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:04:35 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<IsANIMP82JQAAAAAAAAAAAAAAAAAAAAB>

May 28 16:10:46 localhost dovecot: auth-worker(207139): Error: sql([email protected],::1,<1UWANsP83t0AAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:10:51 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<1UWANsP83t0AAAAAAAAAAAAAAAAAAAAB>

May 28 16:14:25 localhost postfix/smtpd[210831]: connect from localhost[::1]

May 28 16:14:25 localhost postfix/trivial-rewrite[210835]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite "tea" to "tea.com"

May 28 16:14:25 localhost postfix/trivial-rewrite[210835]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite "tea" to "tea.com"

May 28 16:14:25 localhost postfix/smtpd[210831]: NOQUEUE: reject: RCPT from localhost[::1]: 554 5.7.1 <[email protected]>: Relay access denied; from=<root@tea> to=<[email protected]> proto=ESMTP helo=<[127.0.0.1]>

May 28 16:14:25 localhost postfix/smtpd[210831]: lost connection after RSET from localhost[::1]

May 28 16:14:25 localhost postfix/smtpd[210831]: disconnect from localhost[::1] ehlo=1 mail=1 rcpt=0/1 rset=1 commands=3/4

May 28 16:14:28 localhost postfix[210899]: Postfix is running with backwards-compatible default settings

May 28 16:14:28 localhost postfix[210899]: See http://www.postfix.org/COMPATIBILITY_README.html for details

May 28 16:14:28 localhost postfix[210899]: To disable backwards compatibility use "postconf compatibility_level=2" and "postfix reload"

May 28 16:14:28 localhost postfix/postfix-script[210905]: stopping the Postfix mail system

May 28 16:14:28 localhost postfix/master[20142]: terminating on signal 15

May 28 16:14:28 localhost postfix[210918]: Postfix is running with backwards-compatible default settings

May 28 16:14:28 localhost postfix[210918]: See http://www.postfix.org/COMPATIBILITY_README.html for details

May 28 16:14:28 localhost postfix[210918]: To disable backwards compatibility use "postconf compatibility_level=2" and "postfix reload"

May 28 16:14:29 localhost postfix/postfix-script[210980]: warning: symlink leaves directory: /etc/postfix/./key.pem

May 28 16:14:29 localhost postfix/postfix-script[210983]: warning: symlink leaves directory: /etc/postfix/./cert.pem

May 28 16:14:29 localhost postfix/postfix-script[211021]: starting the Postfix mail system

May 28 16:14:29 localhost postfix/master[211023]: daemon started -- version 3.3.0, configuration /etc/postfix

May 28 16:14:29 localhost dovecot: master: Warning: Killed with signal 15 (by pid=211030 uid=0 code=kill)

May 28 16:14:29 localhost dovecot: master: Dovecot v2.2.33.2 (d6601f4ec) starting up for imap, pop3 (core dumps disabled)

May 28 16:14:56 localhost postfix/smtpd[214093]: connect from localhost[::1]

May 28 16:14:56 localhost postfix/trivial-rewrite[214098]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite "tea" to "tea.com"

May 28 16:14:56 localhost postfix/trivial-rewrite[214098]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite "tea" to "tea.com"

May 28 16:14:56 localhost postfix/smtpd[214093]: NOQUEUE: reject: RCPT from localhost[::1]: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table; from=<root@tea> to=<[email protected]> proto=ESMTP helo=<[127.0.0.1]>

May 28 16:14:56 localhost postfix/smtpd[214093]: lost connection after RSET from localhost[::1]

May 28 16:14:56 localhost postfix/smtpd[214093]: disconnect from localhost[::1] ehlo=1 mail=1 rcpt=0/1 rset=1 commands=3/4

May 28 16:15:32 localhost postfix/smtpd[214093]: connect from localhost[::1]

May 28 16:15:32 localhost postfix/smtpd[214093]: NOQUEUE: reject: RCPT from localhost[::1]: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table; from=<root@tea> to=<[email protected]> proto=ESMTP helo=<[127.0.0.1]>

May 28 16:15:32 localhost postfix/smtpd[214093]: lost connection after RSET from localhost[::1]

May 28 16:15:32 localhost postfix/smtpd[214093]: disconnect from localhost[::1] ehlo=1 mail=1 rcpt=0/1 rset=1 commands=3/4

May 28 16:18:52 localhost postfix/anvil[214096]: statistics: max connection rate 2/60s for (smtp:::1) at May 28 16:15:32

May 28 16:18:52 localhost postfix/anvil[214096]: statistics: max connection count 1 for (smtp:::1) at May 28 16:14:56

May 28 16:18:52 localhost postfix/anvil[214096]: statistics: max cache size 1 at May 28 16:14:56

May 28 16:24:40 localhost dovecot: auth-worker(218723): Error: sql([email protected],::1,<Mh4saMP8tJ8AAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:24:45 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<Mh4saMP8tJ8AAAAAAAAAAAAAAAAAAAAB>

May 28 16:25:08 localhost dovecot: auth-worker(218723): Error: sql([email protected],::1,<DkjeacP8jKUAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:25:13 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<DkjeacP8jKUAAAAAAAAAAAAAAAAAAAAB>

May 28 16:25:17 localhost dovecot: auth-worker(218723): Error: sql([email protected],::1,<Vg0pasP8sqYAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:25:19 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 6 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<Vg0pasP8sqYAAAAAAAAAAAAAAAAAAAAB>

May 28 16:55:13 localhost dovecot: auth-worker(225769): Error: sql([email protected],::1,<Wztz1cP8iOYAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:55:18 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<Wztz1cP8iOYAAAAAAAAAAAAAAAAAAAAB>

May 28 16:55:26 localhost dovecot: auth-worker(225769): Error: sql([email protected],::1,<qyQB1sP8IugAAAAAAAAAAAAAAAAAAAAB>): Invalid password in passdb: crypt() failed: Invalid argument

May 28 16:55:28 localhost dovecot: imap-login: Disconnected (auth failed, 1 attempts in 6 secs): user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, TLS, session=<qyQB1sP8IugAAAAAAAAAAAAAAAAAAAAB>

here is the log from cyberpanel logs

3

Show me the checktls results

4

image
image1073×266 14.9 KB

here it is, i also added all records into cloudflare and changed the port from 8090 to 8443 to be able to work with cloudflare without any problems.

5

please i need help , i have been into this situation for 4 days and I am not sure how to resolve it , and i cannot even update Snappymail to see if its a version problem or not :frowning:

6

when i re-installed cyberpanel and did the same process again , checkTls gives me all error except the first one :sob:

7

Anyone have any solution? I have the same… I create an email address in Cyberpanel Admin and I can not login in Snappy Mail…

8

It seems your proxy for mail domain is on please disable that and let me know