Remote backup feature not working Ubuntu 22.04 Cyberpanel 2.3.3-dev

CyberPanel Project Bug Report
1

I’ve encountered that the remote backup restore process doesn’t work. It connects to the other Cyberpanel instance, and the output says: Backup Restore complete.
However, nothing actually gets restored.

First log windows

############################
      Starting remote Backup
      Start date: 10.10.2022_07-10-16
############################


[10.10.2022_07-10-26] Host:public.ip could be  down, we are continuing...
[10.10.2022_07-10-26] Currently generating local backups for: bentheanimator.com
[10.10.2022_07-10-26] Starting local backup for: bentheanimator.com
[10.10.2022_07-10-28] Waiting for backup to complete.. 
[10.10.2022_07-11-50] Backup Completed for: bentheanimator.com
[10.10.2022_07-11-50] Local Backup Completed for: bentheanimator.com
[10.10.2022_07-11-50] Sending /home/backup/transfer-6993/backup-bentheanimator.com-10.10.2022_07-10-26.tar.gz to public.ip.
[10.10.2022_07-14-00] Sent /home/backup/transfer-6993/backup-bentheanimator.com-10.10.2022_07-10-26.tar.gz to public.ip.
[10.10.2022_07-14-00] #############################################
[10.10.2022_07-14-00] Backups are successfully generated and received on: public.ip

Second log windows



############################
      Starting Backup Restore
      Start date: 10.10.2022_07-14-02
############################




[10.10.2022_07-14-02] Backup Restore complete
completed[success]
2

can you show me the results of local backup working fine or not?

3

Local backup and restores works fine. The remote host that I’m trying to restore from is still on Ubuntu 20.04.
Below is the log of me creating a local backup.

[10.10.2022_07-27-49] Backup version 2.1.1+ detected..
[10.10.2022_07-27-54] Backup version 2.1.1+ detected..
[10.10.2022_07-27-57] (1396, "Operation CREATE USER failed for 'CKt3g7hKq5tg6R'@'localhost'")[createDatabase]
[10.10.2022_11-20-22] /home/bentheanimator.com/backup/
[10.10.2022_11-20-22] /home/bentheanimator.com/backup/backup-bentheanimator.com-10.10.2022_11-20-22
WARNING: Forcing protocol to  TCP  due to option specification. Please explicitly state intended protocol.
4

Any solution? I have the same problem here in 2024. SSH port 22. API access granted. Sites are backed up on the source server, but are not transferred to the destination server.