Raiinloop: Server message: AUTHENTICATIONFAILED Authentication failed

Please i’ve searched the forums on how to get email debugger and even created a cloud.cyberpanel.net account. But each time I try to debug the email server I get this error
Error - Either you don’t have privileges to access this page or your plan does not cover this feature. If this is a mistake kindly contact our support. → aydinyeniden.com

Open ticket and request they enable degugger.

already set ssl for mail server ?
for ** Raiinloop: Server message: AUTHENTICATIONFAILED Authentication failed ******