Problem Login ImunifyAV

I’m having trouble with immunifyAV login in cpberpanel. Usually, I log in using the root user and password on immunifyAV, no problem, but after I updated it, it didn’t work.

I’ve tried changing the root password, but the result is still the same…
I have also tried uninstalling and reinstalling immunifyAV but the results still don’t work.
Do any friends here experience the same thing? and how to solve it?