Listing email error

Support and Discussion General Discussion
1

I created an e-mail address, but when trying to check from the e-mail listing menu, I get the following error

‘ascii’ codec can’t decode byte 0xc4 in position 379: ordinal not in range(128)

Screenshot_20220317-220414_Chrome
Screenshot_20220317-220414_Chrome1064×2121 122 KB

1 Like
2

Update once and then try

3

updated but not working problem persists

4

Is there some special character in your email ?

5

it doesn’t do it in a single domain, I get the same error in all my domains

6

Do you have any suggested solution?

7

Can you share data from CyberPanel main log file ?

8

[03.29.2022_02-00-02] Running SSL Renew Utility
[03.29.2022_02-00-02] Checking SSL for mega8yte.com.
[03.29.2022_02-00-02] SSL exists for mega8yte.com. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for mega8yte.com and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for gamelogy.net.
[03.29.2022_02-00-02] SSL exists for gamelogy.net. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for gamelogy.net and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for cinegram.net.
[03.29.2022_02-00-02] SSL exists for cinegram.net. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for cinegram.net and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for gamelogy.one.
[03.29.2022_02-00-02] SSL exists for gamelogy.one. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for gamelogy.one and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for mail.mega8yte.com.
[03.29.2022_02-00-02] SSL exists for mail.mega8yte.com. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for mail.mega8yte.com and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for mail.gamelogy.net.
[03.29.2022_02-00-02] SSL exists for mail.gamelogy.net. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for mail.gamelogy.net and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for mail.cinegram.net.
[03.29.2022_02-00-02] SSL exists for mail.cinegram.net. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for mail.cinegram.net and is not ready to renew, skipping…
[03.29.2022_02-00-02] Checking SSL for mail.gamelogy.one.
[03.29.2022_02-00-02] SSL exists for mail.gamelogy.one. Checking if SSL will expire in 15 days…
[03.29.2022_02-00-02] SSL exists for mail.gamelogy.one and is not ready to renew, skipping…
[03.30.2022_02-00-02] Running SSL Renew Utility
[03.30.2022_02-00-02] Checking SSL for mega8yte.com.
[03.30.2022_02-00-02] SSL exists for mega8yte.com. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for mega8yte.com and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for gamelogy.net.
[03.30.2022_02-00-02] SSL exists for gamelogy.net. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for gamelogy.net and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for cinegram.net.
[03.30.2022_02-00-02] SSL exists for cinegram.net. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for cinegram.net and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for gamelogy.one.
[03.30.2022_02-00-02] SSL exists for gamelogy.one. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for gamelogy.one and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for mail.mega8yte.com.
[03.30.2022_02-00-02] SSL exists for mail.mega8yte.com. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for mail.mega8yte.com and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for mail.gamelogy.net.
[03.30.2022_02-00-02] SSL exists for mail.gamelogy.net. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for mail.gamelogy.net and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for mail.cinegram.net.
[03.30.2022_02-00-02] SSL exists for mail.cinegram.net. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for mail.cinegram.net and is not ready to renew, skipping…
[03.30.2022_02-00-02] Checking SSL for mail.gamelogy.one.
[03.30.2022_02-00-02] SSL exists for mail.gamelogy.one. Checking if SSL will expire in 15 days…
[03.30.2022_02-00-02] SSL exists for mail.gamelogy.one and is not ready to renew, skipping…

9

Please submit ticket in our cloud, @shoaibkk kindly help to check.