Issue with .com.de Domains on Cyberpanel

Support and Discussion
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1

Hi,

I’m having trouble with Cyberpanel when trying to create websites using .com.de domains. Here’s what’s happening:

  1. DNS Zone Not Created Automatically: I tried setting up a website called “marketing.com.de,” but Cyberpanel didn’t create the DNS zone automatically.
  2. Manual DNS Zone Creation Failed: I tried to manually create the DNS zone, and even though I got a confirmation message, the zone didn’t show up in the panel.
  3. .com Domain Works Fine: I tested with a regular .com domain, and everything worked perfectly, including the DNS zone creation.
  4. Possible Subdomain Confusion: I think Cyberpanel might be confusing the .com.de domain with a subdomain, which could be causing the issue.

Could you help me figure this out? Thanks!

2

can you try to make it like a sub domain ?
so you first add the main domain ( as a dummy domain ) , so you got com.de as dns into the list ( and a account )

then create the “sub” domain
on that way the system stil handle it as a sub domain , add its own dns to it , points to the main domain that you can manaual alter if needed and it “should” work

3

Thanks for your response, but unfortunately nothing seems to be working. Cyberpanel doesn’t appear to create DNS zones for domains with the .com.de extension. Additionally, when I try to add or delete records for such a domain (e.g., marketing.com.de), the domain itself is not listed.

I’d be grateful if anyone could try to replicate this issue when they have a chance. Simply create a test website using Cyberpanel with a .com.de domain, such as testing.com.de and see whether Cyberpanel create a DNS zone of this domain or not.

4

sadly enough i can not test it out as i use a complete other contol panel ( last cyberpanel i used was version 1.9 , swapped to CWP )
but based on the posts it are still the same old problems

do you got any knowledge about mysql ?
because cyberpanel use PowerDNS it is database driven unlike bind ( file driven )
so that mean you can manual edit the database to “force” the domain name into the database and bypass the contorl panel

i needed to do that to to be able to use RDNS as cyberpanel does not supported that out of the box, a quick edit and it was fixed , but every edit needed to be done manual into the database itself so the control panel became obselete for that stuff.

if you like i can test it out on my control panel, but that is all i can do
i hope the manual edit solve it. just be sure to make a backup first as it is real sensitive to bad data. ( there are a lot of reasons i replaced cyberpanel )