Issue: aliasDomains matching query does not exist. when issuing SSL for alias and delete button does nothing (no request) — websiteFunctions_aliasdomains table empty

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Summary
On /websites/<example.com>/domainAlias I added domain aliases. After adding an alias:

  • Clicking Issue SSL for that alias fails with the server error:
    aliasDomains matching query does not exist.
  • The Delete button does not send any request to the server at all. When I tested with an external JS POST request the server log shows the same aliasDomains matching query does not exist. error.

I inspected the database and found that when creating an alias the new record is inserted into websiteFunctions_websites, but the websiteFunctions_aliasdomains table remains empty. The function AliasDomainCheck (which raises the DoesNotExist) queries websiteFunctions_aliasdomains, so it fails.

This happens on both versions I tested (2.4.2 and 2.4.4).

Environment

  • CyberPanel installed on: AlmaLinux 8 (VPS)
  • CyberPanel version: 2.4.4
  • Reproducible on: 2.4.2 and 2.4.4 (I tested both)

Steps to reproduce

  1. Go to: /websites/<master-domain>/domainAlias (example: /websites/example.com/domainAlias)
  2. Add a domain alias (fill alias domain and save).
  3. After alias is added, click Issue SSL for that alias.
  • Observe server response: aliasDomains matching query does not exist.
  1. Try to delete the alias via the Delete button in the aliases table.
  • No network request is sent (no POST in browser Network tab).
  • When testing with a manual JS POST to the same endpoint, server log shows:
[01.21.2026_00-55-12] aliasDomains matching query does not exist. [deleteAlias] 0,aliasDomains matching query does not exist.

لقطة الشاشة 2026-01-21 044120
لقطة الشاشة 2026-01-21 0441202764×1410 380 KB

Logs / Traceback (important parts)

Django error when clicking Issue SSL

DoesNotExist at /websites/issueAliasSSL
aliasDomains matching query does not exist.
...
File "/app/plogical/acl.py", line 76, in AliasDomainCheck
    aliasOBJ = aliasDomains.objects.get(aliasDomain=aliasDomain)
...
django.db.utils.OperationalError: ... DoesNotExist...

Manual delete test log (server)

[01.21.2026_00-55-12] aliasDomains matching query does not exist. [deleteAlias] 0,aliasDomains matching query does not exist.

asd
asd1822×1437 52.9 KB

Investigation / Findings

  • When an alias is created via the UI, a record appears in websiteFunctions_websites (so the alias exists somewhere).
  • However, the code that validates aliases (AliasDomainCheck) does:
aliasOBJ = aliasDomains.objects.get(aliasDomain=aliasDomain)

لقطة الشاشة 2026-01-21 043917
لقطة الشاشة 2026-01-21 043917544×487 54.1 KB

and queries the websiteFunctions_aliasdomains model/table. That table is empty on my instance — so .get() raises DoesNotExist.

  • Therefore the code expects the alias to be in aliasdomains table, but the actual add process populates websites table only.
  • The Delete button problem: the front-end ng-click uses deleteChildDomain(...) (or similar) but in my local JS the controller function name differs (removeAlias). That explains why the button didn’t send a request — the template calls a function name that wasn’t defined. (This is a separate but related frontend issue.)

For your information, I have reviewed this proposal:[Domain Aliases CyberPanel - Knowledge Base]
However, this didn’t work, and the problem isn’t related to this suggestion.

Please help me resolve this issue as soon as possible.

1 Like
2

Is it possible to get a response regarding this problem?

3

Hello, I just tested it and it’s the same for me. I’m also on CyberPanel 2.4.4 and AlmaLinux 8.

4

Yes, the problem persists and I haven’t been able to solve it yet. Is there anyone who can help?

1 Like