Hello,
I’m encountering an installation failure when setting up CyberPanel on Ubuntu 22.04. The installer fails while trying to start pdns (PowerDNS):
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[07.25.2025_10-50-00] Running systemctl start pdns failed. Running again, try number 3
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[07.25.2025_10-50-00] [ERROR] We are not able to run systemctl start pdns return code: 1. Fatal error, see /var/log/installLogs.txt for full details.
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journalctl -xeu pdns.service
Jul 25 10:50:47 vps systemd[1]: Starting PowerDNS Authoritative Server...
Jul 25 10:50:47 vps pdns_server[18851]: Unable to launch, no backends configured for querying
Jul 25 10:50:47 vps systemd[1]: pdns.service: Main process exited, code=exited, status=99/n/a
Jul 25 10:50:47 vps systemd[1]: pdns.service: Failed with result 'exit-code'.
Jul 25 10:50:47 vps systemd[1]: Failed to start PowerDNS Authoritative Server.
If I try installing without PowerDNS, the same type of failure happens for Pure-FTPd.
- This issue only occurs on Ubuntu 22.04 and 24.04.
- On AlmaLinux 8/9, installation completes successfully.
- Tested on clean minimal Ubuntu 22.04 installations with the official CyberPanel installer.
Has anyone encountered similar issues? Are there known compatibility problems with Ubuntu 22.04?