Hi, I’m a beginner. I just discovered something strange in Snappymail. I only get an INBOX folder, but there are no other folders.
When I try to send a message, I get a “Select system folder” option.
I can’t send or receive emails. I’ve set up the MX in my domain provider’s DNS manager.
server os version e.g. Ubuntu 20.04.6
Version Information
Current Version2.4
Build3
Current Commit064f3fbe96dd9358d968fef64f44b1560620d75d
Latest Version2.4
Latest Build3
Latest Commit064f3fbe96dd9358d968fef64f44b1560620d75d
Test Result
Checking invitein.my.id from www11-do.CheckTLS.com(V03.83.00) at 2025-08-27T03:02:43Z:
seconds lookup result
[000.001] DNS LOOKUPS
[000.011] SEARCHLIST 104.131.108.216,134.209.169.224,1.1.1.1,8.8.8.8,67.207.67.3
[000.381] MX-->invitein.my.id (10) mail.invitein.my.id
[000.711] MX:A-->mail.invitein.my.id 103.49.238.66
seconds test stage and result
[000.001] Trying TLS on mail.invitein.my.id[103.49.238.66:25] (10) @2025-08-27T03:02:44.083356Z
[001.311] Server answered
[002.098] SSL/TLS is working correctly on this server
[002.098] <‑‑ 220 invitein.my.id ESMTP Postfix
[002.098] We are allowed to connect
[002.098] ‑‑> EHLO www11-do.CheckTLS.com
[002.356] <‑‑ 250-invitein.my.id
250-PIPELINING
250-SIZE 30720000
250-VRFY
250-ETRN
250-STARTTLS
250-AUTH PLAIN
250-AUTH=PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250 CHUNKING
[002.356] We can use this server
[002.357] TLS is an option on this server
[002.357] ‑‑> STARTTLS
[002.614] <‑‑ 220 2.0.0 Ready to start TLS
[002.615] STARTTLS command works on this server
[002.616] SSL_ocsp_mode = SSL_OCSP_FULL_CHAIN
[002.899] Connection converted to SSL/TLS
SSLVersion in use: TLSv1_3
Cipher in use: TLS_AES_256_GCM_SHA384
Perfect Forward Secrecy: yes
Session Algorithm in use: Curve X25519 DHE(253 bits)
Certificate #1 of 3 (sent by MX):
Cert VALIDATED: ok
Cert Hostname DOES NOT VERIFY (mail.invitein.my.id != invitein.my.id | DNS:invitein.my.id | DNS:www.invitein.my.id)
(turning on Send SNI might fix this: Try It)
So email is encrypted but the host is not verified
Not Valid Before: Aug 22 03:34:40 2025 GMT
Not Valid After: Nov 20 03:34:39 2025 GMT
Seconds Until Expired: 7345912
subject: /CN=invitein.my.id
issuer: /C=US/O=Let's Encrypt/CN=R12
Certificate #2 of 3 (sent by MX):
Cert VALIDATED: ok
Not Valid Before: Mar 13 00:00:00 2024 GMT
Not Valid After: Mar 12 23:59:59 2027 GMT
Seconds Until Expired: 48632232
subject: /C=US/O=Let's Encrypt/CN=R12
issuer: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
Certificate #3 of 3 (added from CA Root Store):
Cert VALIDATED: ok
Not Valid Before: Jun 4 11:04:38 2015 GMT
Not Valid After: Jun 4 11:04:38 2035 GMT
Seconds Until Expired: 308304111
subject: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
issuer: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
[002.908] ~~> EHLO www11-do.CheckTLS.com
[003.412] <~~ 250-invitein.my.id
250-PIPELINING
250-SIZE 30720000
250-VRFY
250-ETRN
250-AUTH PLAIN
250-AUTH=PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250 CHUNKING
[003.413] SSL/TLS is working correctly on this server
[003.413] ~~> MAIL FROM:<[email protected]>
[003.682] <~~ 250 2.1.0 Ok
[003.682] Sender is OK
[003.682] ~~> QUIT
[003.940] <~~ 221 2.0.0 Bye
Email log
Aug 27 02:37:40 localhost dovecot: imap([email protected])<71744><excsrE89jN9/AAAB>: Error: Mailbox INBOX: Failed to autocreate mailbox: Internal error occurred. Refer to server log for more information. [2025-08-27 02:37:40]
Aug 27 02:37:40 localhost dovecot: imap([email protected])<71744><excsrE89jN9/AAAB>: Logged out in=84 out=594 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Aug 27 02:40:44 localhost postfix/qmgr[70350]: 6B55165CD: from=<>, size=12186, nrcpt=1 (queue active)
Aug 27 02:40:44 localhost postfix/qmgr[70350]: 55CF665C0: from=<>, size=12614, nrcpt=1 (queue active)
Aug 27 02:40:44 localhost postfix/pipe[71909]: 6B55165CD: to=<[email protected]>, relay=dovecot, delay=89427, delays=89427/0.02/0/0.09, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:40:44 localhost postfix/pipe[71910]: 55CF665C0: to=<[email protected]>, relay=dovecot, delay=89426, delays=89426/0.01/0/0.15, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:40:50 localhost postfix/smtps/smtpd[71917]: warning: hostname unused-space.coop.net does not resolve to address 206.168.34.123: Name or service not known
Aug 27 02:40:50 localhost postfix/smtps/smtpd[71917]: connect from unknown[206.168.34.123]
Aug 27 02:41:23 localhost postfix/smtps/smtpd[71945]: connect from unknown[162.142.125.113]
Aug 27 02:41:58 localhost postfix/smtps/smtpd[71960]: warning: hostname scanner-07.ch1.censys-scanner.com does not resolve to address 167.94.138.62: Name or service not known
Aug 27 02:41:58 localhost postfix/smtps/smtpd[71960]: connect from unknown[167.94.138.62]
Aug 27 02:45:50 localhost postfix/smtps/smtpd[71917]: SSL_accept error from unknown[206.168.34.123]: Connection timed out
Aug 27 02:45:50 localhost postfix/smtps/smtpd[71917]: lost connection after CONNECT from unknown[206.168.34.123]
Aug 27 02:45:50 localhost postfix/smtps/smtpd[71917]: disconnect from unknown[206.168.34.123] commands=0/0
Aug 27 02:46:23 localhost postfix/smtps/smtpd[71945]: SSL_accept error from unknown[162.142.125.113]: Connection timed out
Aug 27 02:46:23 localhost postfix/smtps/smtpd[71945]: lost connection after CONNECT from unknown[162.142.125.113]
Aug 27 02:46:23 localhost postfix/smtps/smtpd[71945]: disconnect from unknown[162.142.125.113] commands=0/0
Aug 27 02:46:29 localhost postfix/smtpd[72135]: connect from www12-azure.checktls.com[40.76.159.115]
Aug 27 02:46:31 localhost postfix/smtpd[72135]: disconnect from www12-azure.checktls.com[40.76.159.115] ehlo=2 starttls=1 mail=1 quit=1 commands=5
Aug 27 02:46:58 localhost postfix/smtps/smtpd[71960]: SSL_accept error from unknown[167.94.138.62]: Connection timed out
Aug 27 02:46:58 localhost postfix/smtps/smtpd[71960]: lost connection after CONNECT from unknown[167.94.138.62]
Aug 27 02:46:58 localhost postfix/smtps/smtpd[71960]: disconnect from unknown[167.94.138.62] commands=0/0
Aug 27 02:47:18 localhost postfix/smtpd[72135]: connect from www12-azure.checktls.com[40.76.159.115]
Aug 27 02:47:29 localhost postfix/smtpd[72135]: disconnect from www12-azure.checktls.com[40.76.159.115] ehlo=2 starttls=1 mail=1 quit=1 commands=5
Aug 27 02:50:44 localhost postfix/qmgr[70350]: 38C53659B: from=<>, size=2308, nrcpt=1 (queue active)
Aug 27 02:50:44 localhost postfix/qmgr[70350]: E675A6674: from=<>, size=12517, nrcpt=1 (queue active)
Aug 27 02:50:44 localhost postfix/qmgr[70350]: 1F2766605: from=<>, size=12523, nrcpt=1 (queue active)
Aug 27 02:50:44 localhost postfix/pipe[72318]: E675A6674: to=<[email protected]>, relay=dovecot, delay=67692, delays=67692/0.01/0/0.08, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:50:44 localhost postfix/pipe[72319]: 1F2766605: to=<[email protected]>, relay=dovecot, delay=67702, delays=67701/0.01/0/0.09, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:50:49 localhost postfix/anvil[72118]: statistics: max connection rate 2/60s for (smtp:40.76.159.115) at Aug 27 02:47:18
Aug 27 02:50:49 localhost postfix/anvil[72118]: statistics: max connection count 1 for (smtp:40.76.159.115) at Aug 27 02:46:29
Aug 27 02:50:49 localhost postfix/anvil[72118]: statistics: max cache size 1 at Aug 27 02:46:29
Aug 27 02:51:05 localhost postfix/smtp[72317]: connect to cyberpanel.my.id[103.253.215.19]:25: No route to host
Aug 27 02:51:05 localhost postfix/smtp[72317]: 38C53659B: to=<[email protected]>, relay=none, delay=134722, delays=134700/0.03/21/0, dsn=4.4.1, status=deferred (connect to cyberpanel.my.id[103.253.215.19]:25: No route to host)
Aug 27 02:55:44 localhost postfix/qmgr[70350]: C7846659D: from=<>, size=2308, nrcpt=1 (queue active)
Aug 27 02:55:45 localhost postfix/qmgr[70350]: EF4B065C5: from=<[email protected]>, size=3234, nrcpt=1 (queue active)
Aug 27 02:55:45 localhost postfix/qmgr[70350]: 15C3065D4: from=<>, size=4592, nrcpt=1 (queue active)
Aug 27 02:55:45 localhost postfix/qmgr[70350]: 5371A66D7: from=<>, size=12648, nrcpt=1 (queue active)
Aug 27 02:55:45 localhost postfix/pipe[72512]: 5371A66D7: to=<[email protected]>, relay=dovecot, delay=13152, delays=13152/0.03/0/0.16, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:55:45 localhost postfix/smtp[72507]: connect to cyberpanel.my.id[103.253.215.19]:25: No route to host
Aug 27 02:55:45 localhost postfix/pipe[72508]: EF4B065C5: to=<[email protected]>, relay=dovecot, delay=67790, delays=67790/0.07/0/0.28, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:55:45 localhost postfix/pipe[72509]: 15C3065D4: to=<[email protected]>, relay=dovecot, delay=88425, delays=88425/0.01/0/0.27, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 02:55:45 localhost postfix/smtp[72507]: C7846659D: to=<[email protected]>, relay=none, delay=96924, delays=96924/0.09/0.23/0, dsn=4.4.1, status=deferred (connect to cyberpanel.my.id[103.253.215.19]:25: No route to host)
Aug 27 03:00:44 localhost postfix/qmgr[70350]: CA73E66D8: from=<>, size=4491, nrcpt=1 (queue active)
Aug 27 03:00:45 localhost postfix/pipe[72729]: CA73E66D8: to=<[email protected]>, relay=dovecot, delay=13231, delays=13231/0.52/0/0.07, dsn=4.3.0, status=deferred (temporary failure. Command output: Can't open log file /home/vmail/dovecot-deliver.log: No such file or directory )
Aug 27 03:02:46 localhost postfix/smtpd[72791]: connect from www11-do.checktls.com[167.71.160.115]
Aug 27 03:02:47 localhost postfix/smtpd[72791]: disconnect from www11-do.checktls.com[167.71.160.115] ehlo=2 starttls=1 mail=1 quit=1 commands=5
Aug 27 03:06:08 localhost postfix/anvil[72793]: statistics: max connection rate 1/60s for (smtp:167.71.160.115) at Aug 27 03:02:46
Aug 27 03:06:08 localhost postfix/anvil[72793]: statistics: max connection count 1 for (smtp:167.71.160.115) at Aug 27 03:02:46
Aug 27 03:06:08 localhost postfix/anvil[72793]: statistics: max cache size 1 at Aug 27 03:02:46
the Snappymail looks like this
