Dear Team, Please help to fix the ssl issue for the Hostname name also i am using cloudflare and based on what i know that i must to make the A Record DNS Only not proxied. When i am entering to check the status find that the SSL active but the Panel link still running on unprotected mode and i dont know what to fix this issue. Please check attached photos.
I can not upload photos on the time been for a new user issue.
SSL Hostname Issue - Log Collection Guide
To properly diagnose your SSL hostname issue, please collect the following logs and share them. This will help us identify the exact problem.
Step 1: CyberPanel Main Error Log
sudo tail -n 100 /home/cyberpanel/error-logs.txt
Step 2: Recent SSL-Related Logs
Filter for SSL-related entries from the last 24 hours
sudo grep -i "ssl\|certificate\|hostname" /home/cyberpanel/error-logs.txt | tail -n 50
Step 3: Check Let’s Encrypt Certificate Status
Replace ‘your-hostname.com’ with your actual hostname
sudo ls -la /etc/letsencrypt/live/your-hostname.com/
sudo openssl x509 -in /etc/letsencrypt/live/your-hostname.com/fullchain.pem -text -noout | grep -A 2 "Subject:"
Step 4: Check Certificate Symlinks
Check if admin panel certificates are properly linked
sudo ls -la /usr/local/lscp/conf/cert.pem
sudo ls -la /usr/local/lscp/conf/key.pem
sudo ls -la /usr/local/lsws/admin/conf/cert/admin.crt
sudo ls -la /usr/local/lsws/admin/conf/cert/admin.key
Step 5: DNS Validation Check
Replace ‘your-hostname.com’ with your actual hostname
dig @8.8.8.8 your-hostname.com A
dig @8.8.8.8 your-hostname.com AAAA
Step 6: SSL Configuration Status
Check if SSL is properly configured in LiteSpeed
sudo grep -A 5 -B 5 "your-hostname.com" /usr/local/lsws/conf/httpd_config.conf
Step 7: Recent SSL Attempt Logs
If you recently tried to issue SSL, check for recent attempts
sudo grep -i "issueSSLForDomain\|issueSSLForHostName" /home/cyberpanel/error-logs.txt | tail -n 20
What to Share Safely:
Safe to share:
- Error messages and timestamps
- SSL certificate subject/issuer information
- DNS resolution results
- Configuration status (without sensitive paths)
Do NOT share:
- Private keys or certificate content
- Full file paths containing usernames
- Email addresses or sensitive server information
Additional Information Needed:
- Your exact hostname (e.g., panel.yourdomain.com)
- When did you first notice the issue?
- Did SSL work before, or is this a new installation?
- Are you using Cloudflare or other CDN?
- What’s the exact error message you see in the browser?
What We’re Looking For:
- DNS resolution failures
- Certificate generation errors
- Symlink creation problems
- LiteSpeed configuration conflicts