Freshly installed CyberPanel won't display

Support and Discussion
1

Ubuntu 22.04 on an IONOS VPS
(Obv can’t get the contents of /base/versionManagment)

No steps to reproduce, simply go to https://gopythonicvps.com:8090 or even just http, it just sits there until it times out. Yet, when I SSH into the server in a terminal I am presented with this:

This server has installed CyberPanel.
Visit  https://www.cyberpanel.net
Forum  https://forums.cyberpanel.net
Log in https://82.165.210.77:8090

Current Server time : 2023-09-30 18:20:04.
Current Load average: 0.06, 0.04, 0.00
Current CPU usage   : 0.986919%.
Current RAM usage   : 386/3876MB (9.96%).
Current Disk usage  : 9/155GB (7%).
System uptime       : 0 days, 0 hours, 47 minutes.

Enjoy your accelerated Internet by CyberPanel.

I can’t figure out what the issue is. Although, doing a traceroute seems to have issues to the domainname. Still troubleshooting but hoping for insight from those with far more experience with CyberPanel directly.

Thanks in adv.

2

Check if your firewall allows connection to port 8090

3

I had already thought of that and had added it and even restarted the VPS as well to make sure the port was active:

Firewall Config TCP: 22, 80, 443, 8443, 8447, 465, 587, 993, 10000, 8090, 40110-40210, 53 | UDP: 53

4

Is this resolved?
Did you check with the IP as URL?

5

Can you please create a ticket with server login details of freshly installed IONOS vps. We will try to reproduce on our end.

6

I was just checking IONOS VPS plans, it might not be KVM.

We don’t support LXC, KVM, OPENVZ and Baremetal servers are supported.

You have any idea which virtualization is that ?