Fresh install Hetzner MariaDB error

Hi there,

I have been trying to install CP in a Hetzner VPS but it keeps failing at the same stage: it seems it cannot run curl when it comes to MariaDB.

I tried to use different linux distro and always failed.

When I install it on a different provider, Vultr for instance, it just works no problem.

Anyone can help and shed some light on this issue?

Thank you for reading!

****** Installation log ******

Starting installation..,1

Initialization completed..,2

Setting up repositories...,1

Installing necessary components..,3

Installing required virtual environment,3

Installing requirments..,3

Getting CyberPanel code..,4

Necessary components installed..,5

Setting up system tweak...,20

Starting main installation..,30
[04.15.2024_17-53-05] Starting CyberPanel installation..,10
[04.15.2024_17-53-05] Running: adduser --disabled-login --gecos "" cyberpanel,10
[04.15.2024_17-53-06] Successfully ran: adduser --disabled-login --gecos "" cyberpanel.,10
[04.15.2024_17-53-07] Running: adduser --disabled-login --gecos "" docker,10
[04.15.2024_17-53-07] Successfully ran: adduser --disabled-login --gecos "" docker.,10
[04.15.2024_17-53-08] Running: groupadd docker,10
[04.15.2024_17-53-08] [ERROR] We are not able to run groupadd docker return code: 9.,10
[04.15.2024_17-53-09] Running: usermod -aG docker docker,10
[04.15.2024_17-53-10] Successfully ran: usermod -aG docker docker.,10
[04.15.2024_17-53-10] Running: usermod -aG docker cyberpanel,10
[04.15.2024_17-53-11] Successfully ran: usermod -aG docker cyberpanel.,10
[04.15.2024_17-53-12] Running: mkdir -p /etc/letsencrypt/live/,10
[04.15.2024_17-53-12] Successfully ran: mkdir -p /etc/letsencrypt/live/.,10
[04.15.2024_17-53-13] Running: wget http://rpms.litespeedtech.com/debian/enable_lst_debain_repo.sh,10
[04.15.2024_17-53-14] Successfully ran: wget http://rpms.litespeedtech.com/debian/enable_lst_debain_repo.sh.,10
[04.15.2024_17-53-14] Running: ./enable_lst_debain_repo.sh,10
[04.15.2024_17-53-17] Successfully ran: ./enable_lst_debain_repo.sh.,10
[04.15.2024_17-53-17] Running: ,10
[04.15.2024_17-53-18] Successfully ran: .,10
[04.15.2024_17-53-18] Running: ,10
[04.15.2024_17-53-20] Successfully ran: .,10
[04.15.2024_17-53-21] Installing LiteSpeed Web server,40
[04.15.2024_17-53-22] Running: DEBIAN_FRONTEND=noninteractive apt-get -y install openlitespeed,40
[04.15.2024_17-53-36] Successfully ran: DEBIAN_FRONTEND=noninteractive apt-get -y install openlitespeed.,40
[04.15.2024_17-53-37] Changing default port to 80..,40
[04.15.2024_17-53-37] Default port is now 80 for OpenLiteSpeed!,40
[04.15.2024_17-53-38] Running: /usr/local/lsws/bin/lswsctrl restart,40
[04.15.2024_17-53-41] Successfully ran: /usr/local/lsws/bin/lswsctrl restart.,40
[04.15.2024_17-53-42] Installing Optimized PHPs..,50
[04.15.2024_17-54-16] LiteSpeed PHPs successfully installed!,50
[04.15.2024_17-54-16] Fixing OpenLiteSpeed configurations!,50
[04.15.2024_17-54-17] OpenLiteSpeed Configurations fixed!,50
[04.15.2024_17-54-17] Running: /usr/local/lsws/bin/lswsctrl restart,50
[04.15.2024_17-54-21] Successfully ran: /usr/local/lsws/bin/lswsctrl restart.,50
[04.15.2024_17-54-22] Installing MySQL,60
[04.15.2024_17-54-22] Running: DEBIAN_FRONTEND=noninteractive apt-get install software-properties-common -y,60
[04.15.2024_17-54-23] Successfully ran: DEBIAN_FRONTEND=noninteractive apt-get install software-properties-common -y.,60
[04.15.2024_17-54-24] Running: DEBIAN_FRONTEND=noninteractive apt-get install apt-transport-https curl -y,60
[04.15.2024_17-54-26] Successfully ran: DEBIAN_FRONTEND=noninteractive apt-get install apt-transport-https curl -y.,60
[04.15.2024_17-54-27] Running: mkdir -p /etc/apt/keyrings,60
[04.15.2024_17-54-28] Successfully ran: mkdir -p /etc/apt/keyrings.,60
[04.15.2024_17-54-28] Running: curl -o /etc/apt/keyrings/mariadb-keyring.pgp 'https://mariadb.org/mariadb_release_signing_key.pgp',60
[04.15.2024_17-54-29] Successfully ran: curl -o /etc/apt/keyrings/mariadb-keyring.pgp 'https://mariadb.org/mariadb_release_signing_key.pgp'.,60
[04.15.2024_17-54-30] Running: curl -LsS https://downloads.mariadb.com/MariaDB/mariadb_repo_setup | sudo bash -s -- --mariadb-server-version=10.11,60
[04.15.2024_17-54-34] [ERROR] We are not able to run curl -LsS https://downloads.mariadb.com/MariaDB/mariadb_repo_setup | sudo bash -s -- --mariadb-server-version=10.11 return code: 2.  Fatal error, see /var/log/in>
[04.15.2024_17-54-35] [ERROR] We are not able to run curl -LsS https://downloads.mariadb.com/MariaDB/mariadb_repo_setup | sudo bash -s -- --mariadb-server-version=10.11 return code: 2.  Fatal error, see /var/log/in>

Oops, something went wrong... [404]

just tried to reproduce with ubuntu 22 but cant reproduce this can you open a ticket

I found someone else had same problem like me → https://community.cyberpanel.net/t/installation-failed-in-ubuntu-22-0/52906

How do I open a ticket?