FAQ - Common Issues - Read here first

Docs 20 - Miscellaneous
1

Placeholders for common issues, to be updated continually.

ISSUE:
Error 403 / Forbidden

SOLUTION:

Go to Cyberpanel → Websites → List Websites
Select your website → File Manager → Fix Permissions button (top right at the navigation bar)

Reason why it happens:

If you use FTP/sftp (Filezilla/WinSCP/other) to upload files, the owner of the file will be the one you used to log in (e.g root) and NOT the owner of the domain.
You can continue to use FileZilla at will, just remember to do the steps from SOLUTION.

ISSUE:

When entering cyber panel you are shown your “phpMyAdmin” login

SOLUTION:

Delete the extra folders from “/usr/local/CyberCP/public” that belong to phpMyAdmin.

Commands to execute 
rm -rf /usr/local/CyberCP/public/doc
rm -rf /usr/local/CyberCP/public/examples
rm -rf /usr/local/CyberCP/public/js
rm -rf /usr/local/CyberCP/public/libraries
rm -rf /usr/local/CyberCP/public/locale
rm -rf /usr/local/CyberCP/public/setup
rm -rf /usr/local/CyberCP/public/sql
rm -rf /usr/local/CyberCP/public/templates
rm -rf /usr/local/CyberCP/public/themes
rm -rf /usr/local/CyberCP/public/vendor
rm -f /usr/local/CyberCP/public/babel.config.json
rm -f /usr/local/CyberCP/public/ChangeLog
rm -f /usr/local/CyberCP/public/composer.json
rm -f /usr/local/CyberCP/public/composer.lock
rm -f /usr/local/CyberCP/public/config.sample.inc.php
rm -f /usr/local/CyberCP/public/CONTRIBUTING.md
rm -f /usr/local/CyberCP/public/favicon.ico
rm -f /usr/local/CyberCP/public/index.php
rm -f /usr/local/CyberCP/public/LICENSE
rm -f /usr/local/CyberCP/public/package.json
rm -f /usr/local/CyberCP/public/print.css
rm -f /usr/local/CyberCP/public/README
rm -f /usr/local/CyberCP/public/RELEASE-DATE-5.1.3
rm -f /usr/local/CyberCP/public/robots.txt
rm -f /usr/local/CyberCP/public/show_config_errors.php
rm -f /usr/local/CyberCP/public/url.php
rm -f /usr/local/CyberCP/public/yarn.lock

REASON:

Bug during an update at 23/06/2022

ISSUE:
Unable to block IPv6 at CSF gui.

SOLUTION:
Go instead to
Server->Security-> Firewall
Write the IP at the “Quick Deny” textbox, like in the image bellow and then click the “Quick deny” button
REASON:
UNKNOW - Validation error perhaps? Will check when i have free time to warn the developer.

ISSUE:
Unable to block IPv6 with the error message:
“Is valid IPv6 but IPV6 is not enabled in csf.conf”

SOLUTION:
Server->Security-> Firewall
Under “csf - ConfigServer Firewall” click “Firewall Configuration”
Scroll down until “IPv6 Port Settings”
Under will show “IPv6 = Off”. Change it by clicking the “On” button.
Scroll all the way down to the bottom of the page.
Click the “Change” button to save, and then the “restart csf+lfd” button.

REASON:
CSF comes with IPv6 filtering disabled by default.

QUESTION:
How to ban multiple IPs quickly?
ANSWER:
Place them, one per line, in the following file:
/etc/csf/csf.deny

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