The problem with connecting to Cyberpanel cloud is that is also bugged and causes issues, i removed all connections due to this. Plus i use my email server and my hosting servers separately and concerned any email debugger wouldnt take this into account.
Can you at least confirm if the 2 failed services are normal?
Also would you advise a fresh install of Cyberpanel be done from command line on a fresh Ubuntu 20.04 or using the market place app on vultr?
I just want a working Cyberpanel install from the start!!!
I have just removed the latest instance on Vultr which was installed using the custom image, i am now starting with a new fresh ubuntu 20.40 install and will take the ssh command line method and then check for any failed services and get back to you. I hope this works because it has caused me no end of issues!
So as advised i have made a completely new Vultr VPS instance on Ubuntu 20.04, i then installed Cyberpanel from command line. Then i ran sudo systemctl list-units --state=failed
I now have 3 failed services not 2
UNIT LOAD ACTIVE SUB DESCRIPTION
● console-setup.service loaded failed failed Set console font and keymap
● opendkim.service loaded failed failed OpenDKIM DomainKeys Identified Mail (DKIM) Milter
● rc-local.service loaded failed failed /etc/rc.local Compatibility
LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.
The failed state error console-setup.service should be solved mostly by a server restart.
This has nothing to do with your email issue.
The second failed state error is for DKIM generation. Yes, this impacts email services in email delivery SPAM. Still your emails should be sent successfully but it maybe mostly delivered in spam.
If you can send me a private message with your domain name and the DNS entries for the domain and what entry it is added for rDNS, then I can analyze and guide you in better path for solution.
i got a reply from vultr stating that all smtp ports are blocked.(Thank you for contacting the Vultr Technical Support team.
While we do block SMTP ports by default, this block may be lifted by our Account Management team on a case-by-case basis. We are forwarding this request to our Account Management team for review, and they will work as swiftly as possible to address your inquiry.)
I answered a questionnaire and I’m waiting before reinstalling the server.
You need to be sure about port 25 block on the server hosting site. You can always contact them and ask for the same.
Remember, the port block is assigned to server ip and not on account level. It all depends on the hosting provider how this is done. In Amazon AWS, Google Cloud, Oracle Cloud, its all per IP based block. For each server ip, we need to contact support to unblock it.
For Upcloud hosting provider, its account level block and if the block is lifted then all server ips are unblocked.
Dont have knowledge about how Vultr does this. But I believe its per IP level and you will need to contact them to unblock on each IP
vultr does not release SMTP ports and continues interrogating, see! (Can you please provide in as much detail as possible, the nature of the emails you intend to send. Please confirm if the emails you will be sending will include marketing promotions, newsletters, coupons , account related notification, etcetera.)
So mail smtp working fine for you in vultr without getting it unblocked from vultr support?
I dont think that is possible because its not just the port, the smtp relay is usually blocked by hosting providers to prevent abuse of their IPv4 and only by requesting them to unblock it, they do.