EMAIL FORWARDING not working

I have activated EMAIL FORWARDING, but it doesn’t work.
The email is sent from gmail to the domain that is in cyberpanel, but from cyberpanel it is not forwarded to another gmail account.

Nov 20 20:10:24 vmi433971 postfix/pipe[7045]: DBC93801A56: to=info@domain.tld, relay=spamassassin, delay=3.5, delays=3.3/0.01/0/0.25, dsn=2.0.0, status=sent (delivered via spamassassin service)
Nov 20 20:10:24 vmi433971 postfix/pipe[7044]: DBC93801A56: to=xxxxxmail@gmail.com, orig_to=info@domain.tld, relay=spamassassin, delay=3.5, delays=3.3/0/0/0.25, dsn=5.1.1, status=bounced (user unknown)
Nov 20 20:10:24 vmi433971 postfix/cleanup[7009]: 46934801A54: message-id=20201120191024.46934801A54@srv1.xxxxx.com
Nov 20 20:10:24 vmi433971 postfix/qmgr[2887]: 46934801A54: from=<>, size=4874, nrcpt=1 (queue active)
Nov 20 20:10:24 vmi433971 postfix/bounce[7052]: DBC93801A56: sender non-delivery notification: 46934801A54
Nov 20 20:10:24 vmi433971 postfix/qmgr[2887]: DBC93801A56: removed
Nov 20 20:10:24 vmi433971 spamd[704]: prefork: child states: BI
Nov 20 20:10:24 vmi433971 spamd[704]: prefork: child states: II
Nov 20 20:10:24 vmi433971 postfix/smtp[7053]: connect to gmail-smtp-in.l.google.com[2607:f8b0:4003:c05::1a]:25: Network is unreachable
Nov 20 20:10:24 vmi433971 postfix/smtp[7053]: 46934801A54: to=sendmailxxx@gmail.com, relay=gmail-smtp-in.l.google.com[74.125.133.26]:25, delay=0.62, delays=0/0.01/0.33/0.27, dsn=2.0.0, status=sent (250 2.0.0 OK 1605899424 o128si3532245wmb.143 - gsmtp)
Nov 20 20:10:24 vmi433971 postfix/qmgr[2887]: 46934801A54: removed

Sorry my bad english

the problem is related to the MailScanner, I did a clean installation, and after installing it the error has returned.

I’m seeing a similar behavior where the email is not being forwarded with the status=bounced (user unknown) message in the log. What can be causing the issue?

I have the same problem - forward to gmail account generates user unknown by mail system (of course destination gmail account exists).

Anyone resolve this issue with MailScanner prohibiting email forwarding?

@CyberPanel, any word on a fix for this?

1 Like

I’m having the same issue, anyone find out what the issue is? I’m trying to fwd to a gmail account and nothing gets forwarded .