Disabling the CloudFlare Service

Hello Cyberpanel community,

I’m working on a development process that related API integration.

In summary; I would like to get some json data about some promotion products via an API. I contacted the concerned technical team and they asked the ‘outer leg IP address’. Sorry if I’m writing wrong the term. I mean, they want to learn the trailing, tracing etc. (whatever it is) IP (not the visible one - . So, they supply a code for me to detect that IP.

In the end, we couldn’t detect the IP. So the technical staff think that CloudFlare service may prevent detecting the IP. Is this CloudFlare service related to Cyberpanel and how can I disable it.