I have been trying to upgrade Cyberpanel for some time now without success.
I am following the official instructions here: link
I am experiencing the exact same problem as discussed here but no solution provided.
https://community.cyberpanel.net/t/cyberpanel-upgrade-failed/54491/6
I am on Ubuntu 22.04 on a VPS and I use sudo su - to run the script.
The version management link does not work. Just time’s out.
Upgrade script prints that branch name is set to v2.3.9
I already have 2.3.9 but a different commit. I just can’t get the info anymore.
I tried to upgrade because SSL certificates are not being renewed anymore.
As in the link provided above the script runs for a while and then I get this:
Collecting cffi==1.14.3 (from -r /usr/local/requirments-old.txt (line 1))
Using cached cffi-1.14.3.tar.gz (470 kB)
Preparing metadata (setup.py) ... error
error: subprocess-exited-with-error
× python setup.py egg_info did not run successfully.
│ exit code: 1
╰─> [43 lines of output]
running egg_info
...
File "/usr/local/CyberPanelTemp/lib/python3.10/site-packages/setuptools/_core_metadata.py", line 290, in _distribution_fullname
canonicalize_version(version, strip_trailing_zero=False),
TypeError: canonicalize_version() got an unexpected keyword argument 'strip_trailing_zero'
[end of output]
note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed
To me, this seems like the function all canonicalize_version() is failing because of the argument strip_trailing_zeros shouldn’t be there but since this python call is part of Cyberpanel upgrade script I don’t think I can fix it on my side (I’m asking).
Any help from fellow users who have experienced this would be greatly appreciated.
Update:
In my research I found the following link that seem to indicate that this is a known issue with setuptools and old(er) dependencies. I’m not a python programmer so I’d appreciate any clues of how I can update these dependencies on my server.
Update 2:
Made some progress with the help of this (non-cyberpanl) post: link
Since the first post said that the problem was due to a mismatch in dependency revisions I search how to fix it.
Here’s what I did:
sudo su -
apt update
apt install -y python3-dev pyhton3-pip
pip install -U setuptools
pip install -U canvasapi
pip install -U packaging
cd /usrl/local/
./cyberpanel_upgrade.sh
This fixed my initial issue and the upgrade script passed the previous failure and continued for some time but ultimately failed with this.
[02.14.2025_18-35-49] #########################################################################
[02.14.2025_18-35-49] fix csf if there successful.
[02.14.2025_18-35-49] #########################################################################
Restoring files...
Traceback (most recent call last):
File "/root/cyberpanel_upgrade_tmp/upgrade.py", line 3983, in <module>
main()
File "/root/cyberpanel_upgrade_tmp/upgrade.py", line 3979, in main
Upgrade.upgrade(args.branch)
File "/root/cyberpanel_upgrade_tmp/upgrade.py", line 3610, in upgrade
restore_files()
File "/root/cyberpanel_upgrade_tmp/upgrade.py", line 3592, in restore_files
shutil.copy(backup_file, file)
File "/usr/lib/python3.10/shutil.py", line 417, in copy
copyfile(src, dst, follow_symlinks=follow_symlinks)
File "/usr/lib/python3.10/shutil.py", line 256, in copyfile
with open(dst, 'wb') as fdst:
FileNotFoundError: [Errno 2] No such file or directory: '/etc/csf/csf.allow'
above command failed...
So now I will try to find out what this is and fix it.
WARNING:
After doing this, my system is no longer usable. I cannot SSH into it anymore. Luckily the host provider provides online terminal. Seems that CSF got disabled and all ports, including 8090, are now blocked.
I guess the update script stopped before all services were enabled
1 Like
Can you please sned me an email at [email protected]
Same here, what a mess. First time used CyberPanel in long time. Attempted update from inside the control panel. Locked out and no way in…,