Cyber Pannel kicking me out and bringing login page

Hi everyone,

I’m encountering an issue with CyberPanel and would appreciate some guidance. When accessing the panel via https://<IP>:8090, I occasionally see the following error:

json

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{"error_message": "Session reuse detected, IPAddress logged.", "errorMessage": "Session reuse detected, IPAddress logged."}

What I’ve Tried:

  1. Clearing Browser Cache:
    I’ve cleared my browser cache and cookies and even tried accessing the panel in an incognito window.
  2. Restarting Services:
    I restarted the relevant CyberPanel services:

bash

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sudo systemctl restart lscpd
sudo systemctl restart cyberpanel
sudo systemctl restart gunicorn
  1. Checking Logs:
    I’ve reviewed the access.log, which doesn’t show any critical errors but logs successful requests (HTTP 200) for /websites/listWebsites, /base/, etc.
  2. Updating the System:
    I ensured that all system packages are up-to-date:

bash

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sudo apt update && sudo apt upgrade -y
  1. Debug Mode:
    I enabled debug mode in CyberPanel by modifying the conf.py file, but I’m still not able to pinpoint the root cause.

Environment Details:

  • OS: Ubuntu 24.04
  • CyberPanel Version: (latest or specific version, if known)
  • SSL Configuration: Using Let’s Encrypt for the domain/IP.

Issue Summary:

The error seems to indicate a session conflict or incomplete session cleanup. I also noticed some 302 redirects in the logs for paths like /filemanager/<domain> and /static/images/cyberpanel-banner-graphics.png. Not sure if this is related.

What I Need:

  1. Has anyone else faced the “Session reuse detected” error? If yes, how did you resolve it?
  2. Are there specific configurations I should check for session management in CyberPanel?
  3. Any tips for deeper troubleshooting?

Thanks in advance for your help!

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