Client support email handling (Case manegment)

Support and Discussion General Discussion
1

How to handle support emails? When I have support@abc.com and client send about something to that email, create a token then send auto reply to client with token number.

Token number means case number or ticket number.

Also, can I set that email’s status like solved or not etc?

2

Hello @Indramal

Looks like you want a ticket and support system. CyberPanel doesnt have such a module but you can check codecanyon for php scripts that can allow you to do this on your cyberpanel server by installing the script as a website.