Can't send email to domain that hosted on cyberpanel but uses external email provider

Support and Discussion Web Server
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1

Hi
This looks very limited that I have few website hosted on cyberpanel and some of them are using third party emails services like Zoho and Google business

So when I send an email from any of the domain to another domain email which is handled by Zoho or Google then it says user unknown

I figured out that cyberpanel email system sends emil to those domain hosted on same server as locally, if that does not find that email within the same server then it bounced.

But it is a very limited service that entirely decreasing the value of Cyberpanel , this is a very basic thing to fix that we can send any to any domain whether it is hosted on Cyberpanel or elsewhere

Is there any fix that we can implement , Please advise

2

Hello @protechzi

This sounds like DNS misconfigurations. Check if your respective domains point to correct mail servers.i.e. MX records

3

As you mentioned your emails are handled by thrid part tools so how cyberpanel can manage this error?
where you set DNS to cyberpanel or thrid party.