first i’ve tried to enable “email policy server”
and than i’ve tried to install MailScanner, and after that i can’t send or recieve email.
i also tried to disable “email policy server” and uninstall Mail Scanner via Ubuntu, and still can’t send or recieve email.
how can i fix it ?
email logs please
Apr 6 17:42:42 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:42:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=<xK+Ckaj4m8hnMTI1>
Apr 6 17:42:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:42:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=
Apr 6 17:42:46 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:42:58 localhost dovecot: pop3-login: Disconnected: Aborted login by logging out (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:43:01 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:43:25 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<838DlKj4q8hnMTI1>
Apr 6 17:43:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:43:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:43:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=
Apr 6 17:43:28 localhost dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:43:39 localhost postfix/smtpd[23658]: connect from unknown[103.49.50.53]
Apr 6 17:43:39 localhost postfix/smtpd[23658]: disconnect from unknown[103.49.50.53] ehlo=1 quit=1 commands=2
Apr 6 17:43:42 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<M/0Vlaj4u8hnMTI1>
Apr 6 17:43:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:43:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:43:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=
Apr 6 17:43:46 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<1GFElaj4wMhnMTI1>
Apr 6 17:43:58 localhost dovecot: pop3-login: Disconnected: Aborted login by logging out (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<0Q37laj4x8hnMTI1>
Apr 6 17:44:01 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:44:25 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:44:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:44:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:44:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=</3KXl6j4z8hnMTI1>
Apr 6 17:44:28 localhost dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:44:39 localhost postfix/smtpd[23658]: connect from unknown[103.49.50.53]
Apr 6 17:44:39 localhost postfix/smtpd[23658]: disconnect from unknown[103.49.50.53] ehlo=1 quit=1 commands=2
Apr 6 17:44:42 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:44:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:44:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:44:43 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=
Apr 6 17:44:46 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<z+XXmKj44chnMTI1>
Apr 6 17:44:57 localhost dovecot: pop3-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:45:01 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:45:25 localhost dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=<6Ysqm6j47chnMTI1>
Apr 6 17:45:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:45:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=
Apr 6 17:45:25 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=
Apr 6 17:45:28 localhost dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 1 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 6 17:45:35 localhost postfix/smtpd[23658]: connect from localhost[127.0.0.1]
Apr 6 17:45:35 localhost postfix/smtpd[23658]: 72FB6CE88F: client=localhost[127.0.0.1]
Apr 6 17:45:35 localhost postfix/smtpd[23658]: warning: connect to /var/log/policyServerSocket: No such file or directory
Apr 6 17:45:35 localhost postfix/trivial-rewrite[26116]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite “bursanetws” to “bursanetws.swaralogika.co.id”
Apr 6 17:45:36 localhost postfix/smtpd[23658]: warning: connect to /var/log/policyServerSocket: No such file or directory
Apr 6 17:45:36 localhost postfix/smtpd[23658]: warning: problem talking to server /var/log/policyServerSocket: No such file or directory
Apr 6 17:45:36 localhost postfix/cleanup[26115]: 72FB6CE88F: hold: header Received: from [127.0.0.1] (localhost [127.0.0.1])??by mail.swaralogika.co.id (Postfix) with ESMTP id 72FB6CE88F??for technical@swaralogika.co.id; Thu, 6 Apr 2023 17:45:35 +0700 (WIB) from localhost[127.0.0.1]; from=root@bursanetws.swaralogika.co.id to=technical@swaralogika.co.id proto=ESMTP helo=<[127.0.0.1]>
Apr 6 17:45:36 localhost postfix/trivial-rewrite[26116]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite “bursanetws” to “bursanetws.swaralogika.co.id”
Apr 6 17:45:36 localhost postfix/cleanup[26115]: 72FB6CE88F: message-id=20230406104535.72FB6CE88F@mail.swaralogika.co.id
Apr 6 17:45:36 localhost postfix/smtpd[23658]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 commands=4
have you any solution for my problem?
help me to get back email performance.
Now I can receive emails, but still can’t send messages 
Apr 7 19:59:20 localhost dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=<gfjul774//BnMTI1>
Apr 7 19:59:20 localhost spamd[1794]: spamd: clean message (0.2/5.0) for spamd:5002 in 1.2 seconds, 525 bytes.
Apr 7 19:59:20 localhost spamd[1794]: spamd: result: . 0 - ALL_TRUSTED,DKIM_ADSP_NXDOMAIN,NO_DNS_FOR_FROM,TVD_SPACE_RATIO scantime=1.2,size=525,user=spamd,uid=5002,required_score=5.0,rhost=::1,raddr=::1,rport=49908,mid=20230407125919.7EA63C3193@mail.swaralogika.co.id,autolearn=no autolearn_force=no
Apr 7 19:59:20 localhost postfix/pickup[35474]: C2EE7C3218: uid=5002 from=root@bursanetws.swaralogika.co.id
Apr 7 19:59:20 localhost postfix/cleanup[35888]: warning: connect to Milter service inet:127.0.0.0:8891: Connection refused
Apr 7 19:59:20 localhost postfix/pipe[35890]: 7EA63C3193: to=technical@swaralogika.co.id, relay=spamassassin, delay=1.3, delays=0.03/0/0/1.3, dsn=2.0.0, status=sent (delivered via spamassassin service)
Apr 7 19:59:20 localhost postfix/qmgr[35475]: 7EA63C3193: removed
Apr 7 19:59:20 localhost postfix/cleanup[35888]: C2EE7C3218: message-id=20230407125919.7EA63C3193@mail.swaralogika.co.id
Apr 7 19:59:20 localhost postfix/qmgr[35475]: C2EE7C3218: from=root@bursanetws.swaralogika.co.id, size=894, nrcpt=1 (queue active)
Apr 7 19:59:20 localhost spamd[1283]: prefork: child states: II
Apr 7 19:59:20 localhost postfix/pipe[35902]: C2EE7C3218: to=technical@swaralogika.co.id, relay=dovecot, delay=0.05, delays=0.01/0/0/0.04, dsn=2.0.0, status=sent (delivered via dovecot service)
Apr 7 19:59:20 localhost postfix/qmgr[35475]: C2EE7C3218: removed
Apr 7 19:59:30 localhost dovecot: pop3-login: Login: user=technical@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35924, TLS, session=<+RuKmL74KsB3CrFK>
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=info@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35925, TLS, session=
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=nurwidiyanti@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35926, TLS, session=<3YaKmL74KMB3CrFK>
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=yandikaryp@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35927, TLS, session=
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=budikaryana@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35928, TLS, session=<4pWKmL74K8B3CrFK>
Apr 7 19:59:31 localhost dovecot: pop3(info@swaralogika.co.id)<35925>: Disconnected: Logged out top=0/0, retr=0/0, del=0/14, size=594137
Apr 7 19:59:31 localhost dovecot: pop3(nurwidiyanti@swaralogika.co.id)<35926><3YaKmL74KMB3CrFK>: Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=ardiankaryp@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35929, TLS, session=
Apr 7 19:59:31 localhost dovecot: pop3(budikaryana@swaralogika.co.id)<35928><4pWKmL74K8B3CrFK>: Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=billing@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35930, TLS, session=<9QKLmL74L8B3CrFK>
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=abuse@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35931, TLS, session=
Apr 7 19:59:31 localhost dovecot: pop3-login: Login: user=legal@swaralogika.co.id, method=PLAIN, rip=119.10.177.74, lip=103.49.50.54, mpid=35932, TLS, session=
Apr 7 19:59:31 localhost dovecot: pop3(technical@swaralogika.co.id)<35924><+RuKmL74KsB3CrFK>: Disconnected: Logged out top=0/0, retr=3/2926, del=0/4484, size=14828253
Apr 7 19:59:31 localhost dovecot: pop3(yandikaryp@swaralogika.co.id)<35927>: Disconnected: Logged out top=0/0, retr=0/0, del=0/1, size=244489
Apr 7 19:59:31 localhost dovecot: pop3(legal@swaralogika.co.id)<35932>: Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Apr 7 19:59:31 localhost dovecot: pop3(ardiankaryp@swaralogika.co.id)<35929>: Disconnected: Logged out top=0/0, retr=0/0, del=0/28, size=3624141
Apr 7 19:59:31 localhost dovecot: pop3(billing@swaralogika.co.id)<35930><9QKLmL74L8B3CrFK>: Disconnected: Logged out top=0/0, retr=0/0, del=0/3, size=303762
Apr 7 19:59:31 localhost dovecot: pop3(abuse@swaralogika.co.id)<35931>: Disconnected: Logged out top=0/0, retr=0/0, del=0/1, size=124378
Apr 7 19:59:35 localhost dovecot: pop3-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 7 19:59:35 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=<C5/TmL74BvFnMTI1>
Apr 7 19:59:35 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A000102:SSL routines::unsupported protocol, session=<S8LTmL74B/FnMTI1>
Apr 7 19:59:35 localhost dovecot: pop3-login: Disconnected: Connection closed: SSL_accept() failed: error:0A00018C:SSL routines::version too low (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS handshaking: SSL_accept() failed: error:0A00018C:SSL routines::version too low, session=<C+fTmL74CPFnMTI1>
Apr 7 19:59:39 localhost dovecot: imap-login: Login: user=technical@swaralogika.co.id, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=35941, TLS, session=<UdUYmb748tV/AAAB>
Apr 7 19:59:39 localhost dovecot: imap-login: Login: user=technical@swaralogika.co.id, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=35942, TLS, session=<PvAYmb74/NV/AAAB>
Apr 7 19:59:39 localhost dovecot: imap(technical@swaralogika.co.id)<35942><PvAYmb74/NV/AAAB>: Disconnected: Logged out in=91 out=636 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Apr 7 19:59:39 localhost dovecot: imap(technical@swaralogika.co.id)<35941><UdUYmb748tV/AAAB>: Disconnected: Logged out in=949 out=1033 deleted=1 expunged=1 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
Apr 7 19:59:40 localhost dovecot: imap-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=103.49.50.53, lip=103.49.50.54, TLS, session=
Apr 7 19:59:51 localhost postfix/smtpd[35527]: connect from localhost[127.0.0.1]
Apr 7 19:59:51 localhost postfix/smtpd[35527]: warning: connect to Milter service inet:127.0.0.0:8891: Connection refused
Apr 7 19:59:51 localhost postfix/smtpd[35527]: 2D0C0C3193: client=localhost[127.0.0.1]
Apr 7 19:59:51 localhost postfix/trivial-rewrite[35889]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite “bursanetws” to “bursanetws.swaralogika.co.id”
Apr 7 19:59:51 localhost postfix/trivial-rewrite[35889]: using backwards-compatible default setting append_dot_mydomain=yes to rewrite “bursanetws” to “bursanetws.swaralogika.co.id”
Apr 7 19:59:51 localhost postfix/cleanup[35888]: 2D0C0C3193: message-id=20230407125951.2D0C0C3193@mail.swaralogika.co.id
Apr 7 19:59:51 localhost postfix/qmgr[35475]: 2D0C0C3193: from=root@bursanetws.swaralogika.co.id, size=535, nrcpt=1 (queue active)
Apr 7 19:59:51 localhost postfix/smtpd[35527]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 commands=4
Apr 7 19:59:51 localhost spamd[1794]: spamd: connection from ::1 [::1]:50342 to port 783, fd 5
Apr 7 19:59:51 localhost spamd[1794]: spamd: setuid to spamd succeeded
Apr 7 19:59:51 localhost spamd[1794]: spamd: processing message 20230407125951.2D0C0C3193@mail.swaralogika.co.id for spamd:5002
