Hello everyone, I’ve been using Cyberpanel for a long time, I shouldn’t have changed anything, but I can’t open the main login page now…Any help would be greatly appreciated
Do you get an error going to the url?
Please specify by what you mean by “I can’t open the main login page”
have you tried service lscpd restart?
Try running the upgrade script.
https://community.cyberpanel.net/docs?category=9&tags=upgrade&topic=81
I’m afraid the upgrade will failed and the server is down…because I have many sites running now…
Even if there might be an issue with cyberpanel upgrade, your websites won’t go down unless there’s a problem with litespeed.
Usually these two are not affected simultaneously.
Issues with Cyberpanel can be sorrted out without affecting uptime of websites.
If you want that extra layer of security, you can pay for an hour of support to get it sorted out.
Steps to debug -
- Restart cyberpanel, the first step.
- Change cyberpanel PHP version to 74
- Check error log to view why cyberpanel not starting
- Check if your provider doesn’t have a firewall blocking ports
The more info you post here, the easier it will be for someone to help you.
Thank you for your response
I have updated Cyberpanel to the latest version and its running, just can’t access xxx.com:8090
Have your checked if your vps provider doesn’t have a firewall in place?
Some providers have their own firewall that you need to manage on their panel, and it’s applied before the connections reach your vps
I have contacted their and they didn’t block any port on my server and the 7080 and 8090 port was opened.
I have successfully access the panel before. It suddenly unable access recently and I haven’t changed anything
Hello, I have the same problem in a new installation, what could be happening?
Are there any official technicians here? Anyone can help will be very appreciate!!
Hi, how to contact the experts?
The error on your browser is “This Site Can’t Be Reached”
And from the screenshots you uploaded the service lscpd runs on port 8090.
Therefore lets address the first issue:
- Clear browser cache
- Flush your dns cache on your local machine
- Disable your VPN or proxy
- Use alternative DNS servers
- Disable your local machine anti-virus
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