Can't Access Cyberpanel dashboard after upgrade

Support and Discussion Database Server
1

Hi.
i try to upgrade my cyberpanel today using the official command written in the cyberpanel doc which is the way i used to upgrade my cyberpanel since my first i installation. today after running the command i get this weird message at the end of the output “Seems something wrong with upgrade, please check…” after that my dashboard is inaccessible. when i open ip:8090 i got long error message. the begining of the error message " (1045, “Access denied for user ‘cyberpanel’@‘localhost’ (using password: YES)”)
Request Method: GET
Request URL: https://address:8090/
Django Version: 3.1.3
Exception Type: OperationalError
Exception Value:
(1045, “Access denied for user ‘cyberpanel’@‘localhost’ (using password: YES)”)
Exception Location: /usr/local/CyberCP/lib/python3.8/site-packages/MySQLdb/connections.py, line 185, in init
Python Executable: /usr/local/CyberCP/bin/python
Python Version: 3.8.10
Python Path:
[‘’,
‘/usr/local/CyberCP/bin’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP/lib/python38.zip’,
‘/usr/local/CyberCP/lib/python3.8’,
‘/usr/local/CyberCP/lib/python3.8/lib-dynload’,
‘/usr/lib/python3.8’,
‘/usr/local/CyberCP/lib/python3.8/site-packages’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’,
‘/usr/local/CyberCP’]

…

please i need urgent help. thank you

2

Your OS? And did you first tried to upgrade from UI as well ?

3

Thank you for your response. It has been fixed by one of your support team

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