Can't acces CyberPanel on port 8090 on domain neither ip

Provider: MivoCloud

Virtualization Type: KVM.

System: Ubuntu 18.04

Installation option: Command Line via sh

OLS or Enterprise?
OLS

Installing from official server or mirror server?
official

Install Memcached extension for PHP?
yes

Install LiteSpeed Memcached?
yes

Install Memcached?
yes

Install Redis extension for PHP?
yes

Install Redis?
yes

Problem:

We have been working with our CyberPanel installation for quite a while, but now we can’t access the panel via de web browser, with the domain neither the ip. Just uploaded to the latest version but it didn’t fixed the issue.

With Netstat we get the following output

netstat -lnp | grep 8090
tcp 0 0 0.0.0.0:8090 0.0.0.0:* LISTEN 2018/lscpd (lscpd -

There can be a network level firewall from provider blocking port 8090