Bug Report

Provider: AWS lightsail

Virtualization Type: aws lightwail

System: Ubuntu 18.04 …etc

Installation option: full

OLS or Enterprise? OLS

Installing from official server or mirror server?

Install Memcached extension for PHP?

Install LiteSpeed Memcached?

Install Memcached?

Install Redis extension for PHP?

Install Redis?


When I try to Connect with FTP, But it always shows error , it fails and show error message “could not connect to server”.

FileZilla Logs:

Status: Waiting to retry…
Status: Connecting to 35.1xx.2xx.1xx:xx…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 19:47. Server port: 21.
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Command: USER admin_admin
Error: GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.
Status: Server did not properly shut down TLS connection
Error: Could not read from socket: ECONNABORTED - Connection aborted
Error: Could not connect to server

I tried re-install on clean centos 7 but still happens …etc