Automatic Backup not working after CyberPanel Update

CyberAddict · November 2, 2024, 9:25am

After the CyberPanel update, the Automatic Backup is not working. I also tried to do it manually by using this command /usr/local/CyberCP/bin/python /usr/local/CyberCP/plogical/IncScheduler.py Daily
Still not working.
Any fix?
After the last few days hack I really need this feature to be working. Thank you!

root@Ubuntu-2204-jammy-amd64-base ~ # /usr/local/CyberCP/bin/python /usr/local/CyberCP/plogical/IncScheduler.py Daily
950,0.095000095000095
8466,0.8466008466008467
11343,1.1343011343011342
1123,0.1123001123001123
2,0.0002000002000002
1978,0.1978001978001978
2315,0.2315002315002315
4342,0.4342004342004342
896,0.0896000896000896
[11.02.2024_09-18-58] Starting local backup for: (here would be the website.com)

/usr/local/CyberCP/lib/python3.10/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host 'localhost'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
[11.02.2024_09-18-58] 'tempStorage' [119:startBackup]
[11.02.2024_09-18-58] Local backup creating failed for (here would be the website.com), Error message: 'tempStorage'

[11.02.2024_09-18-58] Starting local backup for: (here would be the website.com)

/usr/local/CyberCP/lib/python3.10/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host 'localhost'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
[11.02.2024_09-18-58] 'tempStorage' [119:startBackup]
[11.02.2024_09-18-58] Local backup creating failed for (here would be the website.com), Error message: 'tempStorage'

[11.02.2024_09-18-58] Starting local backup for: (here would be the website.com)

/usr/local/CyberCP/lib/python3.10/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host 'localhost'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
[11.02.2024_09-18-59] 'tempStorage' [119:startBackup]
[11.02.2024_09-18-59] Local backup creating failed for (here would be the website.com), Error message: 'tempStorage'

job com[leted
[11.02.2024_09-18-59] [Errno 2] No such file or directory: '/home/cyberpanel/git'. [IncScheduler.git:90]
local
[11.02.2024_09-18-59] Starting local backup for: (here would be the website.com)

/usr/local/CyberCP/lib/python3.10/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host 'localhost'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
[11.02.2024_09-18-59] 'tempStorage' [119:startBackup]
[11.02.2024_09-18-59] Local backup creating failed for (here would be the website.com), Error message: 'tempStorage'

Traceback (most recent call last):
  File "/usr/local/CyberCP/plogical/IncScheduler.py", line 1707, in <module>
    main()
  File "/usr/local/CyberCP/plogical/IncScheduler.py", line 1698, in main
    IncScheduler.startNormalBackups(args.function)
  File "/usr/local/CyberCP/plogical/IncScheduler.py", line 599, in startNormalBackups
    adminEmail = open(adminEmailPath, 'r').read().rstrip('\n')
FileNotFoundError: [Errno 2] No such file or directory: '/home/cyberpanel/adminEmail'

Ariyan · November 2, 2024, 9:40am

Not only schedule backup. Normal Create backup is also not working.

jmdsp · November 2, 2024, 11:20am

Same problem, any solution? It is important to make backups especially with this instability that the cyberpanel is facing.

CyberAddict · November 3, 2024, 3:38pm

I’ve updated the CyberPanel. The issue still persists.

hadi060 · November 3, 2024, 10:14pm

Me too have an issue the schedule backup after upgrade to the latest version:

vamius · November 4, 2024, 3:05pm

Same problem with remote backups when transferring websites between two Cyberpanel servers which I both upgraded today.

Destination server:

[11.04.2024_15-00-06] Backups are successfully generated and received on: xxx.xxx.xxx.xxx

Remote server:

[11.04.2024_15-00-08] Backup Restore complete
completed[success]

But nothing happened.

I see this errors with evey Cyberpanel update:

Also…

On destination server, I see this error in cyberCPMainLogFile:

[11.02.2024_22-55-51] ‘list’ object has no attribute ‘find’

And on the remote server I see this error:

[11.02.2024_22-55-52] port on server B-------------- 22
[11.02.2024_22-55-54] ‘tempStorage’ [119:startBackup]

This should be a top priority fix because ppl need to transfer websites from infected servers, to the new ones.

hadi060 · November 5, 2024, 8:52am

Try to upgrade CyberPanel to the latest version and check again. Chown errors during the upgrade are common, and they don’t prevent the process from completing successfully.

vamius · November 5, 2024, 9:38am

Still doesnt work, although it say its completed.

[11.05.2024_09-33-02] Currently generating local backups for: mywebsite.com
[11.05.2024_09-33-02] Starting local backup for: mywebsite.com
[11.05.2024_09-33-04] Waiting for backup to complete.. 
[11.05.2024_09-33-15] Backup Completed for: mywebsite.com
[11.05.2024_09-33-15] Local Backup Completed for: mywebsite.com
[11.05.2024_09-33-15] Sending /home/backup/transfer-1234/backup-mywebsite.com-11.05.2024_09-33-02.tar.gz to xxx.xxx.xxx.xxx.
[11.05.2024_09-33-17] Sent /home/backup/transfer-1234/backup-mywebsite.com-11.05.2024_09-33-02.tar.gz to xxx.xxx.xxx.xxx.
[11.05.2024_09-33-17] #############################################
[11.05.2024_09-33-17] Backups are successfully generated and received on: xxx.xxx.xxx.xxx.


############################
      Starting Backup Restore
      Start date: 11.05.2024_09-33-17
############################


[11.05.2024_09-33-17] Backup Restore complete
completed[success]

But the website was not created or restored on the destination server.

Nothing in the cyberCPMainLogFile logs on the destination server.

On remote server there are logs:

[11.05.2024_09-33-02] port on server B-------------- 1234
[11.05.2024_09-33-02] Domains matching query does not exist.. [179:prepMeta]
[11.05.2024_09-33-02] /home/mywebsite.com/backup/
[11.05.2024_09-33-02] /home/mywebsite.com/backup/backup-mywebsite.com-11.05.2024_09-33-02
[11.05.2024_09-33-15] habbi--------open file:/home/cyberpanel/remote_port
[11.05.2024_09-33-17] This back file is not run

Can it be the problem that I have the custom ssh port?

hengruian · November 6, 2024, 8:26am

There is also a problem with my backup！

CyberAddict · November 6, 2024, 10:13am

Looks like it works after the latest update.

vamius · November 21, 2024, 9:47am

Remote backups still dont work for me. I get this message, but nothing happens:

############################
      Starting Backup Restore
      Start date: 11.21.2024_09-46-06
############################




[11.21.2024_09-46-06] Backup Restore complete
completed[success]

Both panels were upgraded to the latest versions/commits today.