After restoring a backup

Support and Discussion
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1

After restoring a backup The main site is not working

This page isn’t working

*****.com is currently unable to handle this request.

HTTP ERROR 500

The strange thing is that the subdomain you signed with is working

2

I ran the site by giving permission to the public_html folder 755, but the strange thing is that all the files returned without database
is there a solution ؟

I can’t find the database in phpmyadmin

3

can you please extract that backup file and see if db file is there in the backup zip?

4

Yes, the file already exists

5

can you please open a ticket and let me check