503 Error When Accessing Admin Panel

Support and Discussion General Discussion
1

Hello,

I removed the 8090 port and added a domain called “management.domain.com” to access my CyberPanel administrative area. I followed this tutorial here: How to remove port 8090 from CyberPanel

However, when I try accessing it, I get a 503 Error page. The logs don’t show much, except this:

2022-05-18 18:53:14.027184 [NOTICE] [5113] [Internal IP:25538:HTTP2-1#management.domain.com] ExtConn timed out while connecting.
2022-05-18 18:53:16.030645 [NOTICE] [5113] [Internal IP:25538:HTTP2-1#management.domain.com] ExtConn timed out while connecting.
2022-05-18 18:53:18.035109 [NOTICE] [5113] [Internal IP:25538:HTTP2-1#management.domain.com] ExtConn timed out while connecting.
2022-05-18 18:53:18.035255 [NOTICE] [5113] [Internal IP:25538:HTTP2-1#management.domain.com] oops! 503 Service Unavailable
2022-05-18 18:53:18.035264 [INFO] [5113] [Internal IP:25538:HTTP2-1] Content len: 0, request line: ‘GET / HTTP/1.1’
2022-05-18 18:53:18.035269 [INFO] [5113] [Internal IP:25538:HTTP2-1] Redirect: #1, URL: /

I can access all my other websites just fine, including the panel through its public IP.

Does anybody know how to debug/fix it?

Thanks!

2

If you using cloudflare disable proxy (gray cloud on DNS settings) and make sure you open port on firewall.

2 Likes
4

Disabling Cloudflare proxy and restarting OLS seems to have resolved it. However, I remember a few days ago being able to remove the 8090 port and still have Cloudflare proxy on.

Do you know how I can keep Cloudflare proxy on and still have the port removed? I wouldn’t like to leave my IP exposed.

5

If you want use cloudflare on panel google ports accepted by cloudflare and use one of those.

7

I had been using 8993, but I was also having issues with it, something like 526 Invalid Certificate, even though I had added an origin server certificate from Cloudflare on all domains. :sweat:

8

Try port 8443 that’s https allowed port on cloudflare

9

Sorry, I meant to say 8443. That’s the port I’d been using.