I got 1 error like this. can't access website + delete files : permission error

ch

chupy1991 Feb. 4, 2023, 4:46 a.m. #1

I got 1 error like this. can’t access website + delete files : permission error
Take a look at the photos

My website is inaccessible
I also can’t delete any files

I tried clicking here but it still doesn’t work?

jo

josephgodwinke Feb. 4, 2023, 6:04 a.m. #2

Happy New Year @chupy1991

Try the following in ssh terminal

$ ls -l /home/mycoolwebsite/public_html

Post screenshot here

ch

chupy1991 Feb. 4, 2023, 7:30 a.m. #3

this is what i see

jo

josephgodwinke Feb. 4, 2023, 7:41 a.m. #4

Run

$ chmod -R 777 /home/mycoolwebsite/public_html

ch

chupy1991 Feb. 4, 2023, 7:48 a.m. #5

it runs a series like this
Website still can’t access

jo

josephgodwinke Feb. 4, 2023, 7:55 a.m. #6

Run

## change the user ownership of all files within the WWW folder
$ chown -R aloba1691:aloba1691 /home/mycoolwebsite/public_html
$ chmod -R 777 /home/mycoolwebsite/public_html

assumption is you are a sudo user or root

ch

chupy1991 Feb. 4, 2023, 8:08 a.m. #7

I don’t understand why they don’t work. And when I run that command, it’s like the image below

jo

josephgodwinke Feb. 4, 2023, 8:19 a.m. #8

Let’s clear/unset immutability attribute

# a flag lists all contents, i flag for files which cannot be modified (immutable)
$ chattr -R -ia /home/mycoolwebsite/public_html

ch

chupy1991 Feb. 4, 2023, 10:13 a.m. #9

I was able to delete the files using the above command
But I don’t understand why my website is still not accessible

ch

chupy1991 Feb. 4, 2023, 10:17 a.m. #10

when i check my folder. I feel like I’m missing something

[image]

I use this command and the output looks like this:
service lsws restart

jo

josephgodwinke Feb. 4, 2023, 10:18 a.m. #11

Can you click Fix Permissions and see if it works.

Which version of cyberpanel are you using ?

ch

chupy1991 Feb. 4, 2023, 3:33 p.m. #12

I can edit its files
and this is my version

jo

josephgodwinke Feb. 4, 2023, 3:45 p.m. #13

Check if immutable directory

$ lsattr /home/mycoolwebsite/public_html

immutable files will look like this

----i--------e-- /home/mycoolwebsite/public_html/wp-config.php

ch

chupy1991 Feb. 5, 2023, 12:48 a.m. #14

And this is the result

ch

chupy1991 Feb. 5, 2023, 8:07 a.m. #15

help help

jo

josephgodwinke Feb. 5, 2023, 8:20 a.m. #16

Seems no files are immutable but just to be sure

To remove the immutable flag, we can only use chattr with the - operator:

sudo chattr -R -i  /home/mycoolwebsite/public_html

ch

chupy1991 Feb. 5, 2023, 8:29 a.m. #17

website still not working

jo

josephgodwinke Feb. 5, 2023, 8:29 a.m. #18

Try delete a file what is the result

Psst I made a mistake on the command here I got 1 error like this. can't access website + delete files : permission error - #16 by josephgodwinke try again

ch

chupy1991 Feb. 5, 2023, 9:54 a.m. #19

I tried deleting the index.php file.
But the website is still not working

jo

josephgodwinke Feb. 5, 2023, 9:55 a.m. #20

Deactivate your CDN, or use VPN instead

Closed I got 1 error like this. can't access website + delete files : permission error