404 Not Found On A Domain With Just Index.HTML & Zip File

Ko

Kobbe Jun 16, 2022 #1

A client domain which was working initially with just a index.html on it, My client needed the email services to be up and running first before the main site so i created a subdomain like webmail.clientsite.com and pointed it to my parent/server subdomain webmail.mycompanysite.com with roundcube installed in it so now he’s able to use send and receive emails.

I don’t know what i touched when doing the redirection but if i access the clientsite.com it doesn’t work, It gives 404 not found, I’ve read and followed most of the 404 solutions here but it still won’t work. Below is my CyberPanel version:

CyberPanel
Current Version :
2.3
Build :
1
Current Commit :
12ccf2491f37425edd6e975a9f708fff7fd36f19
Latest Version :
2.3
Latest Build :
1
Latest Commit :
12ccf2491f37425edd6e975a9f708fff7fd36f19

MK

Mirza Khadnezar S [sick] Jun 16, 2022 #2

Paste here your cyberpanel version and more detail
perhaps it will help community to help you

Ko

Kobbe Jun 16, 2022 #4

Done mate thanks…

MK

Mirza Khadnezar S [sick] Jun 16, 2022 #5

i will start with the title

404 Not Found On A Domain With Just Index.HTML & Zip File

have you try create anyfile.html and call it from the browser directly ?

Ko

Kobbe Jun 16, 2022 #6

Yes I have, I’ve created a index.html in the root folder i try to access it like clientsite.com/index.html it gives me 403 error, I also uploaded a PHP file meant to run and restore the contents in the zip file; that too is not accessible

Ko

Kobbe Jun 17, 2022 #7

Forgive me guys I forgot to add that both mycompanysite.com and clientsite.com are also hooked to cloudflare DNS and below are my DNS settings.
First image is mycompanysite.com domain A records details at name.com (domain registrar), The 192.168.1.1 is my vps IP with CyberPanel