CyberPanel Community

503 Service Unavailable on GCP

sl
slidero #1

I get “503 Service Unavailable” on GCP after one-week work on customizing a site…
I have no access to the panel, no idea where phi.ini is, don’t know where to look.

WTF?

10 replies
wh
whattheserver #2

Look in the files

PHP ini would be in one of these locations with the paths slightly different depending on version
/usr/local/lsws/lsphp73/etc/php.ini
/usr/local/lsws/lsphp73/etc/php/7.3/litespeed/php.ini

Other information See

https://docs.cyberpanel.net/doku.php?id=start
https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:php:503-errors

Config files:
grep log /usr/local/lsws/conf/httpd_config.xml

Services

Restart Powerdns
service pdns restart
systemcl restart pdns

Restart Mysql/Mariadb
service mysql restart
systemcl restart mysql

Restart Cyberpanel control daemon
service lscpd restart
service gunicorn restart

Restart webserver
service lsws restart
systemctl restart lsws

CyberPanel

/home/cyberpanel/error-logs.txt
/usr/local/lscp/cyberpanel/logs/error.log
/usr/local/lscp/cyberpanel/logs/access.log
/usr/local/lscp/cyberpanel/logs/stderr.log

Litespeed/Openlitespeed

/usr/local/lsws/logs/error.log
/usr/local/lsws/logs/access.log
/usr/local/lsws/logs/auditmodsec.log

sl
slidero #3

Thanks for your reply, I tried everything but I’m still down:
-increased disk space, cleared error logs, increased mem _limit in php, even upgraded the cpanel to 1.9 and restarted everything

I am still at the same point, 503 error, could be DNS related - will look into that, but I think it still has to do with the resources on server.

Got the Cyberpanel back up, and it’s showing disk over capacity (!?)

I increased disk size and cleared all logs in /usr/local/lscp/cyberpanel/logs/ what else can I do here?

sl
slidero #5

Thanks for your support @whattheserver.
I was able to restore the site through a combinations of tweaks and using a backup.
Still couldn’t figure what exactly caused the 503, but at least I gained more insight in using Cyberpanel.

wh
whattheserver #6

My pleasure. Glad to hear you got things working.

If you run into issues in the future tailing the error logs for the control panel or litespeed/openlitespeed is the best way to debug.

For example:
tail -f /usr/local/lscp/cyberpanel/logs/error.log
or
tail -f /usr/local/lsws/logs/error.log

More helpful log files details.
Cyberpanel Control Panel Accesslog
/usr/local/lscp/cyberpanel/logs/access.log

Cyberpanel Control Panel errorlog
/usr/local/lscp/cyberpanel/logs/error.log

Cyberpanel Control Panel stderr.log
/usr/local/lscp/cyberpanel/logs/stderr.log

Cyberpanel Control Panel logs and rotated logs.
/usr/local/lscp/logs/

Litespeed/Openlitespeed

/usr/local/lsws/logs/error.log
/usr/local/lsws/logs/access.log
/usr/local/lsws/logs/auditmodsec.log

See
https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:php:503-errors
https://openlitespeed.org/kb/troubleshooting-php-503-errors/

https://docs.cyberpanel.net/doku.php?id=start

sl
slidero #7

Hello.
in CyberPanel 2.0, I no longer can use/restore backups.

Any suggestions would be greatly appreciated.

Thanks.

mu
muttahir #9

Are your backups in /home/backup/?

sl
slidero #10

Yes.
Backup function works and produces current backups, file manager also works and I can upload old backups, however nothing shows in cyberpanel when I try to do restore.

Fresh install, cyberpanel 2.0, I haven’t done any change or mod on it.

il
ilker #11

hi im getting error 503 to
how can i reise max children process limit? im using open lite speed & cyberpanel

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