Unable to generate SSL for www

There are multiple options to generate SSL via Cyberpanel. I had to migrate a few domains to the new server, and strangely new Lets Encrypt certs are not being generated for www domain; only non-www domain certs are generated. This happens irrespective of from where the SSL was generated in Cyberpanel.

I did cross check the DNS records and both A & CNames point correctly, and have propogated.

Also, I am unable to locate any letsencrypt log file to check what’s going wrong. There is nothing related in the rest of the logs on the server.

Any help would be appreciated. Spent the last hour trying to figure this out.


Hello @tyrannosaurhex Happy you are here

Have you tried the steps in this guide How to fix SSL issues in CyberPanel - Docs - CyberPanel Community