unable to create backup

for a website, when i try to create backup with home destination, it does nothing

and if i try remote backups from another cyber panel installation,

it throws following error

[11.17.2019_20-36-03] Currently generating local backups for: cnu.in
[11.17.2019_20-36-03] Starting local backup for: cnu.in
[11.17.2019_20-36-05] Waiting for backup to complete.. 
[11.17.2019_20-36-07] An error occurred, Error message: local variable 'dbuser' referenced before assignment [5009]

Same general error 5009 here - local variable ‘dbuser’ referenced before assignment

Running CyberPanel 1.9 Build 2

Is there a fix for this?