SSL Issue Failed, Self Signed

Can someone help me to fix this problem? i want to issue ssl on my website, but it always give me self signed ssl.

[02.03.2020_08-56-20] /root/.acme.sh/acme.sh --issue -d pesona-indonesia.info -d www.pesona-indonesia.info --cert-file /etc/letsencrypt/live/pesona-indonesia.info/cert.pem --key-file /etc/letsencrypt/live/pesona-indonesia.info/privkey.pem --fullchain-file /etc/letsencrypt/live/pesona-indonesia.info/fullchain.pem -w /home/pesona-indonesia.info/public_html --force
[02.03.2020_08-56-32] Failed to obtain SSL for: pesona-indonesia.info and: www.pesona-indonesia.info
[02.03.2020_08-56-32] Trying to obtain SSL for: pesona-indonesia.info
[02.03.2020_08-56-35] Failed to obtain SSL, issuing self-signed SSL for: pesona-indonesia.info
[02.03.2020_08-56-35] Self signed SSL issued for pesona-indonesia.info.

If you tried more than 5 times your domain might be temporarily banned from letencrypt.

Its better to not try to issue SSL unless your NS points already your panels IP address otherwise SSL cant be completed.

Try again tomorrow when you make sure that your domain points your cyberpanel IP