Snappymail admin panel - not able to log in

Support and Discussion
1

I have been able to log in to the admin panel some time ago, but when I try now, I am not able to log in.

Also, I have searched the forum and have tried some of the suggestions, but so far, no luck.

Any ideas?

2

Hello @Oceanwatcher

Using ssh terminal log into your server and run the command

nano /usr/local/lscp/cyberpanel/rainloop/data/_data_/_default_/admin_password.txt || vi /usr/local/lscp/cyberpanel/rainloop/data/_data_/_default_/admin_password.txt

Thats where you admin password is. Use it to log in to snappymail admin panel

3

Thank you for responding. Would be nice if it worked. I assume the text in that file is the password, as there is nothing else that a short text.

I am on Ubuntu if it makes any difference.

A few months ago, I logged in to the admin panel and I changed the login. I do have that login as it is stored in

/usr/local/lscp/cyberpanel/rainloop/data/data/default/configs/application.ini

But that one is not working either.

4

Have you tried to reset the password SnappyMail admin password reset - #2 by seanfitz09

5

Yes. Tried it and nothing happened. I commented out the old user and password. Rebooted the whole server. But nothing new. The user and pass is still commented out.

6

This should remain as is. For some reason you have to try everal times until it goes through

7

What do you mean I should try several times? Obviously there is a bug here somewhere…

Is snappymail a service that can be retarted, or just a php (or similar) script?

8

Stop interfering with the application.ini. SnappyMail creates a new admin password for you when application.ini has empty admin_password entry.

Also your issue has nothing to do with cyberpanel so if you still cannot get this working I would recommend you open an issue here Issues · the-djmaze/snappymail · GitHub

9

Snappymail does NOT generate a new admin password when the old is commented out. I am not sure what you mean by stop interfering. I am following the instructions about this as well as I can.

You are now saying that admin_password should be empty. That is not what the instructions say. There, it says it should be commented out. Which one is correct?

10

Which instructions are you following ?

11

For anyone else running into the issue of the admin password not being regenerated. Make sure you’re logging into the admin login page, that’s the one yourdomain.com:8090/?admin

I was trying to login to the user one and it wasn’t working for me.