Server message: AUTHENTICATIONFAILED Authentication failed

I create an email, then I try to log in through https://ip:8090/snappymail/index.php
Failed to log in Server message: AUTHENTICATIONFAILED Authentication failed.

In the field. LIST EMAIL ACCOUNTS ‘ascii’ codec can’t decode byte 0xd0 in position 5: ordinal not in range(128)

Hello @aleksandr

Kindly follow basic instructions How to ask for assistance?

Why we need this? What is your OS? which version of cyberpanel are you using etc.