Problem in issuing SSL

Support and Discussion General Discussion
1

I’m facing an issue with hostname SSL since I upgraded to the latest version. (Everything works fine before)

The same issue exists for other domains also. Here are some server logs.

Domains are http://verticalcloud.co and http://lilpaw.shop

[10.15.2022_00-00-04] Checking SSL for portal.keephiring.net.
[10.15.2022_00-00-04] SSL exists for portal.keephiring.net. Checking if SSL will expire in 15 days..
[10.15.2022_00-00-04] SSL exists for portal.keephiring.net and is not ready to renew, skipping..
[10.15.2022_00-00-04] Checking SSL for dial.1477.store.
[10.15.2022_00-00-04] SSL exists for dial.1477.store. Checking if SSL will expire in 15 days..
[10.15.2022_00-00-04] SSL exists for dial.1477.store and is not ready to renew, skipping..
[10.15.2022_00-00-04] Checking SSL for sms.easybill.shop.
[10.15.2022_00-00-04] SSL exists for sms.easybill.shop. Checking if SSL will expire in 15 days..
[10.15.2022_00-00-04] SSL exists for sms.easybill.shop and is not ready to renew, skipping..
[10.15.2022_02-54-02] 'list' object has no attribute 'find'
[10.15.2022_02-56-24] 'list' object has no attribute 'find'
[10.15.2022_02-57-41] Request body exceeded settings.DATA_UPLOAD_MAX_MEMORY_SIZE.
[10.15.2022_02-57-53] 'list' object has no attribute 'find'
[10.15.2022_03-10-28] Status Code: Unknown for: http://www.lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-10-28] Status Code: Unkown for: http://lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-10-35] /root/.acme.sh/acme.sh --issue -d lilpaw.shop -d www.lilpaw.shop --cert-file /etc/letsencrypt/live/lilpaw.shop/cert.pem --key-file /etc/letsencrypt/live/lilpaw.shop/privkey.pem --fullchain-file /etc/letsencrypt/live/lilpaw.shop/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.15.2022_03-10-43] Failed to obtain SSL for: lilpaw.shop and: www.lilpaw.shop
[10.15.2022_03-10-43] Trying to obtain SSL for: lilpaw.shop
[10.15.2022_03-10-49] Failed to obtain SSL, issuing self-signed SSL for: lilpaw.shop
[10.15.2022_03-10-49] Self signed SSL issued for lilpaw.shop.
[10.15.2022_03-16-28] Status Code: Unknown for: http://www.lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-16-28] Status Code: Unkown for: http://lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-16-39] /root/.acme.sh/acme.sh --issue -d lilpaw.shop -d www.lilpaw.shop --cert-file /etc/letsencrypt/live/lilpaw.shop/cert.pem --key-file /etc/letsencrypt/live/lilpaw.shop/privkey.pem --fullchain-file /etc/letsencrypt/live/lilpaw.shop/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.15.2022_03-16-46] Failed to obtain SSL for: lilpaw.shop and: www.lilpaw.shop
[10.15.2022_03-16-46] Trying to obtain SSL for: lilpaw.shop
[10.15.2022_03-16-52] Failed to obtain SSL, issuing self-signed SSL for: lilpaw.shop
[10.15.2022_03-16-53] Self signed SSL issued for lilpaw.shop.
[10.15.2022_03-23-49] Status Code: Unknown for: http://www.lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-23-49] Status Code: Unkown for: http://lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects.
[10.15.2022_03-23-56] /root/.acme.sh/acme.sh --issue -d lilpaw.shop -d www.lilpaw.shop --cert-file /etc/letsencrypt/live/lilpaw.shop/cert.pem --key-file /etc/letsencrypt/live/lilpaw.shop/privkey.pem --fullchain-file /etc/letsencrypt/live/lilpaw.shop/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.15.2022_03-24-04] Failed to obtain SSL for: lilpaw.shop and: www.lilpaw.shop
[10.15.2022_03-24-04] Trying to obtain SSL for: lilpaw.shop
[10.15.2022_03-24-06] Failed to obtain SSL, issuing self-signed SSL for: lilpaw.shop
[10.15.2022_03-24-07] Self signed SSL issued for lilpaw.shop.
[10.15.2022_03-25-05] Status Code: Unknown for: http://www.verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects.
[10.15.2022_03-25-06] Status Code: Unkown for: http://verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects.
[10.15.2022_03-25-18] /root/.acme.sh/acme.sh --issue -d verticalcloud.co -d www.verticalcloud.co --cert-file /etc/letsencrypt/live/verticalcloud.co/cert.pem --key-file /etc/letsencrypt/live/verticalcloud.co/privkey.pem --fullchain-file /etc/letsencrypt/live/verticalcloud.co/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.15.2022_03-25-25] Failed to obtain SSL for: verticalcloud.co and: www.verticalcloud.co
[10.15.2022_03-25-25] Trying to obtain SSL for: verticalcloud.co
[10.15.2022_03-25-32] Failed to obtain SSL, issuing self-signed SSL for: verticalcloud.co
[10.15.2022_03-25-32] {'[email protected]': (550, b'5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table')}
[10.15.2022_03-25-32] Self signed SSL issued for verticalcloud.co.
[10.15.2022_03-33-09] Status Code: Unknown for: http://www.verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects.
[10.15.2022_03-33-09] Status Code: Unkown for: http://verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects.
[10.15.2022_03-33-14] /root/.acme.sh/acme.sh --issue -d verticalcloud.co -d www.verticalcloud.co --cert-file /etc/letsencrypt/live/verticalcloud.co/cert.pem --key-file /etc/letsencrypt/live/verticalcloud.co/privkey.pem --fullchain-file /etc/letsencrypt/live/verticalcloud.co/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.15.2022_03-33-22] Failed to obtain SSL for: verticalcloud.co and: www.verticalcloud.co
[10.15.2022_03-33-22] Trying to obtain SSL for: verticalcloud.co
[10.15.2022_03-33-28] Failed to obtain SSL, issuing self-signed SSL for: verticalcloud.co
[10.15.2022_03-33-28] {'[email protected]': (550, b'5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table')}
[10.15.2022_03-33-28] Self signed SSL issued for verticalcloud.co.

As far as my understanding, there is no problem with DNS or NS because everything worked fine before. Also, for some domains, SSL is working fine.

2

From this line:

[10.15.2022_03-25-32] {'[email protected]': (550, b'5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table')}
[10.15.2022_03-25-32] Self signed SSL issued for verticalcloud.co.

This email address [email protected] does not exist on your list of mailboxes. I have also tried to trace that email address with a renowned webtool and it states the email is non-existent. Create that email address and try again.

3

Thanks for the reply, Anyhow, I’ve created this [email protected] for both domains, but the issue still remains.

[10.15.2022_22-01-08] [Errno 2] No such file or directory: '/home/cyberpanel/git'. [IncScheduler.git:90] 
[10.15.2022_22-01-08] [Errno 2] No such file or directory: '/home/cyberpanel/git'. [IncScheduler.git:90] 
[10.15.2022_23-37-13] Status Code: Unknown for: http://www.verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects. 
[10.15.2022_23-37-13] Status Code: Unkown for: http://verticalcloud.co/.well-known/acme-challenge/verticalcloud.co. Error: Exceeded 30 redirects. 
[10.15.2022_23-37-14] /root/.acme.sh/acme.sh --issue -d verticalcloud.co -d www.verticalcloud.co --cert-file /etc/letsencrypt/live/verticalcloud.co/cert.pem --key-file /etc/letsencrypt/live/verticalcloud.co/privkey.pem --fullchain-file /etc/letsencrypt/live/verticalcloud.co/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt 
[10.15.2022_23-37-22] Failed to obtain SSL for: verticalcloud.co and: www.verticalcloud.co 
[10.15.2022_23-37-22] Trying to obtain SSL for: verticalcloud.co 
[10.15.2022_23-37-29] Failed to obtain SSL, issuing self-signed SSL for: verticalcloud.co 
[10.15.2022_23-37-29] Self signed SSL issued for verticalcloud.co. 
[10.15.2022_23-39-38] Status Code: Unknown for: http://www.lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects. 
[10.15.2022_23-39-38] Status Code: Unkown for: http://lilpaw.shop/.well-known/acme-challenge/lilpaw.shop. Error: Exceeded 30 redirects. 
[10.15.2022_23-39-39] /root/.acme.sh/acme.sh --issue -d lilpaw.shop -d www.lilpaw.shop --cert-file /etc/letsencrypt/live/lilpaw.shop/cert.pem --key-file /etc/letsencrypt/live/lilpaw.shop/privkey.pem --fullchain-file /etc/letsencrypt/live/lilpaw.shop/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt 
[10.15.2022_23-39-50] Failed to obtain SSL for: lilpaw.shop and: www.lilpaw.shop 
[10.15.2022_23-39-50] Trying to obtain SSL for: lilpaw.shop 
[10.15.2022_23-39-56] Failed to obtain SSL, issuing self-signed SSL for: lilpaw.shop 
[10.15.2022_23-39-57] Self signed SSL issued for lilpaw.shop.
4

Access this page https://URL:8090/manageSSL/manageSSL and issue the SSL certificate for specific domains one by one. This will reissue the certificates. At the same time tail /home/cyberpanel/error-logs.txt in terminal as you do this

5

/home/cyberpanel/error-logs.txt
bash: /home/cyberpanel/error-logs.txt: Permission denied

6

Access your SSH account using sudo user

1 Like
7

]$ /home/cyberpanel/error-logs.txt
bash: /home/cyberpanel/error-logs.txt: Permission denied

same issue

8

Run chown -R root: /home/cyberpanel/error-logs.txt

1 Like
9

]# -R root: /home/cyberpanel/error-logs.txt
bash: -R: command not found
]$ -R root: /home/cyberpanel/error-logs.txt
bash: -R: command not found
Dear Thank for help but still same issue

10

Kindly run the command as posted chown -R root: /home/cyberpanel/error-logs.txt

1 Like
11

]$ -R root: /home/cyberpanel/error-logs.txt bash: -R: command not found
r]# -R root: /home/cyberpanel/error-logs.txt bash: -R: command not found

12

Paste what you see below this line into your terminal:

systemctl restart lscpd && chown -R root: /home/cyberpanel/error-logs.txt
1 Like
13

==== AUTHENTICATION COMPLETE ===
chown: missing operand
Try ‘chown --help’ for more information.

14 
systemctl restart lscpd && chown -R  root:root /home/cyberpanel/error-logs.txt

chown [OPTION]… [OWNER][:[GROUP]] FILE…

1 Like
15

Solution

systemctl restart lscpd && chown -R  root:root /home/cyberpanel/error-logs.txt

thank so much Dear done issue fixed

16

Solution

systemctl restart lscpd && chown -R  root:root /home/cyberpanel/error-logs.txt

thank so much Dear done issue fixed