I can not upload backups for cyberpanel restoration

I can not restore a backup I made from my old site to restore in the cyber panel when I go to select the file appears empty! Somebody give me some help.

https://uploaddeimagens.com.br/imagens/sem_titulo-jpg-fa3ab0ac-1bf0-474c-8378-320b8a24a14a

Make sure to read the related topic in the documentation first 1 - Backup/Restore - CyberPanel

It says Place your backup files under /home/backup/

I can not restore a backup I made from my old site to restore in the cyber panel when I go to select the file appears empty! Somebody give me some help.

https://uploaddeimagens.com.br/imagens/sem_titulo-jpg-fa3ab0ac-1bf0-474c-8378-320b8a24a14a

yes I imported the backup of my site via FTP to the / home / / backup directory

https://uploaddeimagens.com.br/imagens/sem_titulo-png-8091cafa-a0b8-456e-a3f1-465113f5a804

You successfully restored the backup and your files were not restored properly?

I backed up my old site and I want to migrate it to the cyberpanel I am not able to execute this migration

How did you create backup file?

I went into the folder of my domain public_html, right click button and click on compress, then changed the permission to 755 and sent via FTP to the home / satlex.info / backup so cyberpanel folder

That is not the correct way to generate backups on CyberPanel, correct way is mentioned here → 1 - Backup/Restore - CyberPanel

If you are transferring from another control panel you can read → Migrating WordPress to CyberPanel from Any Other Control Panel! - CyberPanel

This applies to NON-WP sites too.

I tried to transfer through SSH and it presented this error

https://uploaddeimagens.com.br/imagens/sem_titulo-jpg-9b1da535-98ff-4ade-8718-467aabe7a2f6

I tried to transfer through SSH and it presented this error

https://uploaddeimagens.com.br/imagens/sem_titulo-jpg-9b1da535-98ff-4ade-8718-467aabe7a2f6

This does not seem to be a bug or any issue, you are doing it wrong. You can either follow this guide carefully → Migrating WordPress to CyberPanel from Any Other Control Panel! - CyberPanel

Or hire someone to do the transfer for you.

You are supposed to upload your backup file to /home/backup and not /home/domain.com/backup

but there is no way to leave it in the backup folder without first going through satlex.info look at the image

own backup I generated within the cyberpanel it does not restore.

You need to move the backup file from /home/domain/backup to /home/backup. Only then you can restore.

Tell me do I do this? I have already put the backup in all the folders even though I can not restore! You do not want to do remote access on my pc to show me how I do it.